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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).


We would love to understand how important it is for you and your company to be able to limit the ability to delete and e...

Publicado 05 ago 2024 · Patrycja Picha

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Hello, Zendesk community! Now that we’ve released the new Explore dashboard builder, we've revised our plan and put toge...

Publicado 19 oct 2023 · Walter Bellante

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Welcome to the Product Feedback Topic for Zendesk's Reporting & Analytics (Explore)! No one knows our products better ...

Publicado 29 sept 2023 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Publicado 29 sept 2023 · Shawna James

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In the legacy Explore dashboard, when you select “Schedule” there is an option to customize the message that is sent wit...

Publicado 25 feb 2025 · Joseph Garcia

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We've tried to replicate our dashboards on the new Dashboard Builder, but we're coming up against one specific blocker t...

Publicado 27 feb 2025 · D.Fitz

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In the new beta dashboard builder, it is very easy to accidentally delete an entire dashboard because the button to dele...

Publicado 04 oct 2023 · Jordan Means

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Found this is a limitation while trying to compare Agent metrics against global team metrics.While it is doable hardcodi...

Publicado 18 abr 2024 · Tiziano Di Rauso

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Feature Request Summary:  Zendesk Explore should have a way to see problem ticket IDs, the subject of problem tickets, ...

Publicado 27 feb 2023 · Kelley Ring

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I recently tried to create a custom attribute that used the DATE_DIFF() function to get the time between 2 custom timest...

Publicado 20 oct 2021 · Joanna Kime

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