Búsquedas recientes

No hay búsquedas recientes

Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

Nueva publicación
Mostrar todas
    Ordenar por actividad reciente
      Community Feedback: Dashboard Builder
      Mostrada
      Thank you for your continued engagement and feedback on our Dashboard Builder. As we work to enhance your experience, we...

      Publicado 13 mar 2025 · Walter Bellante

      17

      Seguidores

      -1

      Votos

      10

      Comentarios

      Help us improve Dashboard & Report permissions in Explore
      Mostrada
      We would love to understand how important it is for you and your company to be able to limit the ability to dele...

      Publicado 05 ago 2024 · Patrycja Picha

      3

      Seguidores

      0

      Votos

      2

      Comentarios

      Product feedback guidelines & how to write a good feedback post
      Mostrada
      Welcome to the Product Feedback Topic for Zendesk's Reporting & Analytics (Explore)! No one knows o...

      Publicado 29 sept 2023 · Shawna James

      2

      Seguidores

      0

      Votos

      0

      Comentarios

      Product Feedback + Feature Request Post Template
      Mostrada
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Publicado 29 sept 2023 · Shawna James

      2

      Seguidores

      1

      Voto

      0

      Comentarios

      Feature Request: Expand Datasets to Include Content and User Subscriptions

      Feature Request Summary:

      The Community dataset in Explore should be expanded to include Topic...

      Publicado 18 may 2022 · Brianne Reinhardt

      5

      Seguidores

      7

      Votos

      8

      Comentarios

      Display the monthly average solved ticket per business hour
      Hi, if it's possible to calculate the average number for solved tickets per hour for assignees, based on the time they h...

      Publicado 26 nov 2024 · Tarsus Li

      1

      Seguidor

      1

      Voto

      1

      Comentario

      Metric for Automated Resolution
      highly appreciate is a metric or workaround to show up the status of automated results at the report.

      Publicado 28 mar 2025 · Carmen

      1

      Seguidor

      0

      Votos

      1

      Comentario

      Explore report on macro usage
      No planeada
      Macros are such an important element of our workflow, being able to measure the usage of the macros, tickets solved with...

      Publicado 18 may 2017 · Permanently deleted user

      94

      Seguidores

      113

      Votos

      49

      Comentarios

      Download reports from the new dashboards on Explore
      Respondidas
      Within the new version of the dashboards, we can't download individual reports. This impacts us heavily since we often n...

      Publicado 28 nov 2024 · Mayra

      5

      Seguidores

      1

      Voto

      5

      Comentarios

      "Select all" option on filters
      When using Beta Builder, I use the attribute "Ticket Subject" as a filter when reviewing Created Tickets. I want to choo...

      Publicado 13 nov 2023 · Magdalena Primo

      6

      Seguidores

      5

      Votos

      2

      Comentarios