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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Community Feedback: Dashboard Builder
      Mostrada
      Thank you for your continued engagement and feedback on our Dashboard Builder. As we work to enhance your experience, we...

      Publicado 13 mar 2025 · Walter Bellante

      17

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      -1

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      10

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      Help us improve Dashboard & Report permissions in Explore
      Mostrada
      We would love to understand how important it is for you and your company to be able to limit the ability to dele...

      Publicado 05 ago 2024 · Patrycja Picha

      3

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      0

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      2

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      Product feedback guidelines & how to write a good feedback post
      Mostrada
      Welcome to the Product Feedback Topic for Zendesk's Reporting & Analytics (Explore)! No one knows o...

      Publicado 29 sept 2023 · Shawna James

      2

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      0

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      0

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      Product Feedback + Feature Request Post Template
      Mostrada
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Publicado 29 sept 2023 · Shawna James

      2

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      1

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      Explore report on macro usage
      No planeada
      Macros are such an important element of our workflow, being able to measure the usage of the macros, tickets solved with...

      Publicado 18 may 2017 · Permanently deleted user

      94

      Seguidores

      113

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      49

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      Download reports from the new dashboards on Explore
      Respondidas
      Within the new version of the dashboards, we can't download individual reports. This impacts us heavily since we often n...

      Publicado 28 nov 2024 · Mayra

      5

      Seguidores

      1

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      5

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      "Select all" option on filters
      When using Beta Builder, I use the attribute "Ticket Subject" as a filter when reviewing Created Tickets. I want to choo...

      Publicado 13 nov 2023 · Magdalena Primo

      6

      Seguidores

      5

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      2

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      Create report from two different datasets
      Respondidas
      I would like the ability to create a query using metrics from two different datasets. For example, creating a query for ...

      Publicado 25 sept 2020 · Ryan Boyer

      83

      Seguidores

      107

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      45

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      Metric for Automated Resolution
      highly appreciate is a metric or workaround to show up the status of automated results at the report.

      Publicado 28 mar 2025 · Carmen

      0

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      0

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      New dashboards - No "Simple" Time option for "Today" date range
      In the legacy dashboard editor, you were able to do a Simple selection of “Today” on a time filter for date range:

      Publicado 26 mar 2025 · Chris Rathlein

      2

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      0

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      2

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