Feedback - Ticketing System (Support)
Nueva publicaciónShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Triggers & Automations - We want your feedback! Mostrada Destacada3 votos 2 comentarios
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Announcing Macros keyboard shortcut - We need your feedback :) Mostrada1 voto 17 comentarios
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Announcing redesigned @mentions in composer - We need your feedback :) Mostrada4 votos 10 comentarios
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Product Feedback Post Template Mostrada1 voto 0 comentarios
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Product feedback guidelines & how to write a good feedback post Mostrada0 votos 0 comentarios
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Service Level Agreements - please share your feedback! Mostrada Destacada1 voto 29 comentarios
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Manager Visibility - Trigger Alert for tickets left open too long0 votos 0 comentarios
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Left parentheses not typing0 votos 3 comentarios
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End User IP Address & User Agent Are A Must Have In Messaging1 voto 0 comentarios
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Redact attachments from all emails GDPR.0 votos 2 comentarios
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One Touch Tickets Reporting Not Working1 voto 0 comentarios
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Integração com canais de redes sociais0 votos 0 comentarios
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Please implement a way to automatically create tickets on a time period0 votos 0 comentarios
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Product Feedback: add more values to "Type" ticket field2 votos 0 comentarios
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CCs missing on recovered Suspended tickets1 voto 0 comentarios
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Is there a way to create new placeholders for internal and public notes?0 votos 0 comentarios
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Zendesk to Freshbooks Integration0 votos 0 comentarios
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Native ability to view videos in tickets4 votos 0 comentarios
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Adding Trigger, Macro and Automation Functionality to Side Conversations2 votos 1 comentario
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Feature to be able to select multiple tickets to open at once1 voto 2 comentarios
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Show ALL Inteactions4 votos 0 comentarios
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More options for tickets access / Tickets Accessibility options1 voto 0 comentarios
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autofill behavior for adding users to public reply0 votos 0 comentarios
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Pin Internal Notes1 voto 0 comentarios
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Why do Zendesk support make it so hard?2 votos 1 comentario
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Disable API individually instead of all.0 votos 1 comentario
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"Head to your in product widget"0 votos 1 comentario
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Defaulting Zendesk Apps to Closed Position within Agent Workspace0 votos 0 comentarios