Feedback - Ticketing System (Support)
Nueva publicaciónShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Product Feedback Post Template Mostrada0 votos 0 comentarios
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Product feedback guidelines & how to write a good feedback post Mostrada0 votos 0 comentarios
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Service Level Agreements - please share your feedback! Mostrada Destacada2 votos 22 comentarios
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Triggers and Automations - please share your feedback. Mostrada Destacada0 votos 18 comentarios
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Improving the Customers list1 voto 1 comentario
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Feature Request: Block Users by IP address in Zendesk Ticketing2 votos 1 comentario
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Ticket side conversation end-user0 votos 0 comentarios
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Ticket side conversation requester0 votos 0 comentarios
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Restrict Merge1 voto 2 comentarios
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Auto-Copy Comment Text into Side Conversation0 votos 0 comentarios
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Default to Most Recent Post in New Interface2 votos 0 comentarios
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All incoming emails going to suspended view0 votos 3 comentarios
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Need for Custom Headers in Webhooks1 voto 0 comentarios
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New Agent Workspace4 votos 6 comentarios
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Garena Free Fire Account Unsuspend Reports (India Server)0 votos 0 comentarios
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Adding recorded voice messages to outbound calls2 votos 0 comentarios
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add private mail to existing ticket0 votos 2 comentarios
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In View Filtering1 voto 0 comentarios
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Agent workspace transfer group0 votos 0 comentarios
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Agent workspace customer e-mail0 votos 0 comentarios
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Response time heatmaps in ticket views0 votos 0 comentarios
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More views in one page-1 votos 2 comentarios
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Custom Role Permissions0 votos 1 comentario
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customer context view: customize fields and allow links0 votos 0 comentarios
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Add trigger condition: Schedule is present/Not present0 votos 0 comentarios
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Using text as a reply option regardless of what channel customer uses.1 voto 0 comentarios
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Show View description in Agent Workspace2 votos 1 comentario
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Search Filter Custom Field0 votos 0 comentarios
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Integrated translator for channel integration0 votos 1 comentario