Feedback - Ticketing System (Support)
Nueva publicaciónShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Organization Merge - We want your feedback! Mostrada Destacada7 votos 9 comentarios
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Product Feedback Post Template Mostrada0 votos 0 comentarios
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Product feedback guidelines & how to write a good feedback post Mostrada0 votos 0 comentarios
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Service Level Agreements - please share your feedback! Mostrada Destacada2 votos 16 comentarios
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Triggers and Automations - please share your feedback. Mostrada Destacada1 voto 18 comentarios
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Add end-user as CC via Trigger or Automation466 votos 507 comentarios
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[Closed for comments] Add or Edit Tags on Closed tickets331 votos 260 comentarios
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[Closed for comments] Customization of the dashboard No planeada262 votos 203 comentarios
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Ability to merge organizations Planeada174 votos 189 comentarios
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Customize Status Field Values Planeada159 votos 146 comentarios
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Add 'Remove cc' trigger/automation action143 votos 184 comentarios
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New Ticket Desktop Notification141 votos 111 comentarios
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Feature Request: Triggers - Action: Add Internal Note as a trigger action No planeada127 votos 59 comentarios
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Customize search results columns109 votos 93 comentarios
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Allow a trigger to post comment updates No planeada106 votos 55 comentarios
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I should be able to create a view for the tickets I'm CC'd on97 votos 46 comentarios
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Add categories (subviews, dropdown view) function to Views90 votos 41 comentarios
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"Requester can see this comment" default setting88 votos 66 comentarios
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Restriction on individual tickets or groups Planeada88 votos 77 comentarios
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views should include the condition "subject"85 votos 48 comentarios
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Preserve Group and Assignee for user-generated follow-up tickets Respondida84 votos 99 comentarios
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Prioritize Bounced Email Notification Planeada83 votos 57 comentarios
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Round Robin assignment Planeada79 votos 96 comentarios
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Add formatting (rich text editor) to dynamic content No planeada78 votos 21 comentarios
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Customer Effort Score in Zendesk No planeada78 votos 29 comentarios
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Admin tool request: List of suspended users Planeada78 votos 68 comentarios
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dark theme No planeada76 votos 42 comentarios
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Link user field with ticket field71 votos 58 comentarios
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Automatic Refresh in Views70 votos 54 comentarios
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Feature Request - Ability to edit closed tickets67 votos 48 comentarios