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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.


I am part of a team developing an application installed to the ticket_sidebar location. As part of this we want to be ab...

Publicado 10 jun 2024 · Lachlan Kidson

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We have a custom app that suddenly stopped working with no changes in our end. The app is updating the tags on the ticke...

Publicado 13 feb 2025 · Nicolas Santangelo

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I'm buidling a server-side custom app, using the ZAFClient.  I am able to fetch data off the main page with JS such as “...

Publicado 12 feb 2025 · Ken

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I have created a messaging application (iOS mobile, not web widget) in the management center. My app supports multip...

Publicado 12 oct 2023 · Permanently deleted user

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"failed to log in to your account: ." Hi, trying to use ZCLI and can't seem to login? The credentials are correct. Pa...

Publicado 30 ene 2023 · Alex

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This week we see issues with Zendesk App Proxy. Our links to Google Address Verification and other APIs FAIL if there is...

Publicado 23 ene 2025 · Jeff Kolyer

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Hi, In my app I make a call to long running service (approx. 40sec). I set my request timeout to 60sec or even 90 sec. a...

Publicado 31 dic 2024 · Konrad Psiuk

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Hi, So sorry if I posted in the wrong section but this is related to a Zendesk App I created using this Zendesk Develope...

Publicado 06 ene 2025 · Alghiery Dani

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Hi everyone! I'm building my first ZCLI app and I'm trying to pull the value of a custom organization dropdown field wit...

Publicado 15 ene 2025 · Ben Campbell

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I'm having trouble updating an app on the Zendesk Marketplace. When I press the submission button, I get the error messa...

Publicado 15 ene 2025 · Kateryna Butkovska

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