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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.

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      Accessing secure parameter
      Hello Community,I have Zendesk ticket sidebar app, i want to access my secure parameters which then I have to pass it as...

      Publicado 13 nov 2024 · DEEPESH NAMDEV

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      Error When Creating Users with Phone Numbers in Specific Zendesk Instances
      I am a developer working on a Zendesk app that we provide to our customers. In this post, I would like to ask about an i...

      Publicado 13 nov 2024 · Tatsuya Ogasawara

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      Is there a zaf command to reload app?
      Hi 👋 I have a couple secure parameters in my app that I am allowing admins to set in 'Settings' page in my app's inter...

      Publicado 10 mar 2024 · Aaron Rylaarsdam

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      [Channel App] Push Endpoint: How to use author#fields ?
      Hi there, I am struggling to understand the push endpoint documentation on how to set the fields for the author ? Let's ...

      Publicado 07 nov 2024 · Yorick Jacquin

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      How to open a side conversation from my application?
      Hi,   My application has a feature to pin some comments and side conversations for better attention in the ticket sideba...

      Publicado 05 nov 2024 · Quan Truong

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      zendesk support app (react to nav_bar)
      Hello. I am trying to develop a Zendesk support app in react. However, when I create a project with zcli apps:new – scaf...

      Publicado 30 oct 2024 · 안현진

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      I added proxy server ips to whitelist, but when requesting API it pops up 504
      In my Zendesk side app, I tried to send an API request to an external server with the "cors: false" option, but I receiv...

      Publicado 01 nov 2024 · 이상우

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      Secure settings not all being injected via api proxy
      I'm using client.request() and {{settings.username}} etc in App API requests, however some of my settings simply do not ...

      Publicado 03 oct 2021 · Tim Ogilvy

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      Adding Custom App to Zendesk Sell Contacts List Menu for End Users
      We’re currently developing a custom Zendesk app and aim to make it accessible for end users directly from the Contacts l...

      Publicado 28 oct 2024 · Shunei Chou

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      Hyperlinking to Tickets in a sidebar app
      Hey there - I was curious if anyone has any experience with hyperlinking to related tickets in a Zendesk App – I have an...

      Publicado 02 oct 2024 · Crawford Philleo

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