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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.


I'm building an app with two parts: a React frontend for rendering the data, and a Python backend for generating it. I'v...

Publicado 16 oct 2024 · Cory Waddingham

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Hi, I'm sending a POST request in Node.js using client.request as shown below: However, the response status alternates b...

Publicado 27 sept 2024 · Charan Raj -- SnapOne IT

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Hi,   I've built a custom app that makes simple calls to the Zendesk API. I'm using the Zendesk API with a token instead...

Publicado 15 oct 2024 · Jorn

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My Zendesk support plugin integrates with a backend that uses AWS Load Balancer to route traffic to the most efficient t...

Publicado 27 sept 2024 · Support

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Hello,   Secure settings in the manifest will only be pasted into the code by ZD via a placeholder and only as the last ...

Publicado 07 oct 2024 · Sebastian

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Hello,   Till now I tried without success to make the App close a ticket in the GUI. I'm not speaking about the ticket s...

Publicado 11 sept 2024 · Sebastian

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curl https://{subdomain}.zendesk.com/api/v2/apps/{app_id}/public_key.pem -u {email}:{pass} I have app_id I can't unders...

Publicado 09 nov 2023 · Sergii Kliuchnyk

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Hi, I've come across a possible bug or at least been trapped in a feature I don't appear to be able to get out of. We ha...

Publicado 13 sept 2024 · Cheryl Lane

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I'm working on a ticket sidebar app that gets data from our self-hosted API endpoints.  Is there a way to verify that th...

Publicado 12 sept 2024 · Jared Fowkes

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I have an appllication running  on ticket_sidebar.  I am using Zaf client ("1.0.0-beta.47") I load and parse the ticket ...

Publicado 13 sept 2024 · Gokcem Gokce Kaplan

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