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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.

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      Zendesk App Button
      Respondidas
      Hi, In modal.html, create a button. In the first function getData(), I can retrieve the sunshine object ID dynamically....

      Publicado 14 oct 2021 · Jose Smith

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      Navigating views from Top Bar app
      Respondidas
      Hi! I'm building a simple app to navigate views via an app that drops down from the Top Bar. Similar to Quickie Plus (o...

      Publicado 13 nov 2021 · Matthew Searle

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      Basic App functionality with custom fields
      Respondidas
      Hello! I'm using a basic tutorial from the site that looks like this: var client = ZAFClient.init();client.invoke('res...

      Publicado 12 ago 2021 · Raven Agape

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      Zendesk app insights
      Hello, I have some questions and would love to get some insights. How do you connect Zendesk with the rest of your tec...

      Publicado 21 abr 2021 · Titilade Alabi

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      Creating your first app with Zendesk App Framework (ZAF)
      Join us tomorrow, August 12th, at 11:00 am CST, as the Developer Community team shares the basics of the Zendesk Apps ...

      Publicado 11 ago 2021 · Gabi Laing

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      how can I create an application that runs periodicall
      Respondidas
      Hello, Zendesk developer team.I have a question, how can I create an application that runs periodically without entering...

      Publicado 13 sept 2021 · David Berumen

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      client.get('ticket.requester.groups') is empty until open requester tab
      Respondidas
      Hello everyone,I found the issue, that client.get('ticket.requester.groups') returns no groups until you open the ticket...

      Publicado 12 oct 2021 · Leafworks Test Team

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      Zendesk Sell Call Summary page
      We are developing a phone platform integration with zendesk sell. How can we pop up call summary modal to an agent afte...

      Publicado 10 nov 2021 · Equipe Atende Simples

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      Endless Error/Reload Cycle in App Scaffold
      Respondidas
      I started with the app_scaffold repo and modified `src/templates/default.js` to render my simple list of hyperlinks. Whe...

      Publicado 05 nov 2021 · Ryan Carpenter

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      ticket.saved event triggering twice for every ticket save.
      Respondidas
      I have build a background app using ZAF, the purpose of which is to track changes in ticket field values and call an api...

      Publicado 29 oct 2021 · Gayathry S

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