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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.

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      Error getting user's phone number through ZAF Client
      I am using ticket.requester.phone as the placeholder in my app which is supposed to pull a user's phone number and then ...

      Publicado 08 ago 2024 · Dan Nolan

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      Unable to package Zendesk app(zcli)
      When I run "zcli apps:package" in the command prompt in the root directory of the app, the following error is displayed....

      Publicado 07 ago 2024 · 貴一 徳永

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      How to reload sidebar on modal close event
      Respondidas
      I am opening modal from sidebar. Now I want to close modal on backdrop button of modal and on clicking that backdrop but...

      Publicado 12 abr 2023 · Shreyash Secretary

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      Automation updated tickets are not being triggered by integration app
      Hey community,   We have a third party app in Zendesk that helps in triggering surveys when  a user configured action is...

      Publicado 01 ago 2024 · Abhijith V S

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      How Apps framework client.request works
      This is a continuing discussion about the article Making API requests from a Zendesk app in the developer documentation....

      Publicado 17 mar 2021 · Zendesk Team

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      Issue with popovers in hidden Top Bar apps (ZAF)
      SummaryWhen invoking a popover from a hidden top bar app, the popover never shows even though the code up to that point ...

      Publicado 26 jul 2024 · Kyle Taylor

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      CICD pipeline for updating a support app is running indefinitely
      I have created a support app and set up a CI/CD pipeline using Azure DevOps with the zcli apps:update command. The app c...

      Publicado 29 jul 2024 · Shafeeq TS

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      Secure settings with CI/CD pipeline
      Hi,I'm building a support app and I have setup CI/CD pipeline (with zcli apps:update command) and also trying to use JWT...

      Publicado 07 sept 2023 · Jim Kim

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      Show Zendesk Garden Modal Component in middle of screen
      Hello all, I have implemented a React app as a ticket sidebar app in the support module. In this sidebar app, I use the...

      Publicado 25 oct 2023 · Norbert Iberer

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      Default values of `client.request(options)`
      Hi!   I'm using the action client.request(options) documented here https://developer.zendesk.com/api-reference/apps/apps...

      Publicado 24 jul 2024 · AlexanderKnoch_Unbabel

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