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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.

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      Support App ticket_sidebar cannot use `app.collapsed` and `app.expanded` events
      I would like to know when an App is expanded or collapsed. According to this documentation this feature is available for...

      Publicado 02 may 2023 · Greg Fletcher

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      ZAF api apps
      Hello,   I have a question about the Zaf app for ticket editor. I am using ticket.editor.insert to insert a string, whic...

      Publicado 29 nov 2024 · Mario Wijaya

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      Couldn't get response when Permanently Delete User API returns status 429
      Permanently Delete User endpoint doesn't return response in my App. Once API call hit rate limit which is 700 call per ...

      Publicado 08 sept 2022 · test user

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      Stylizing elements in Copenhagen theme in the help center
      Hi team, We want to stylize a window “Does this article answer your question?” and the ticket form background “Descript...

      Publicado 10 dic 2024 · Yana Shum

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      Issue accessing comments from the tickets using ZAF client and JS
      I am trying to fetch the contents of the comments on a zendesk ticket using ZAF client in js but it keeps giving me “und...

      Publicado 08 dic 2024 · Akshay Joshi

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      How to Enable Microphone Access in an Embedded Iframe
      Hello, I have integrated Zendesk with Blip Desk using a manifest file, and everything is working correctly so far. In th...

      Publicado 29 nov 2024 · Gabriela Bianchini

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      Using a third-party OAuth access token - expired secret
      Hello! I am implementing a Support App with ZAF and React and I am using a third-party OAuth access token to make calls ...

      Publicado 29 nov 2023 · Oana Veronica Pop

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      Hide/Remove iframe column from ticket editor app
      I am creating a Zendesk app with React and part of the app is in the ticket editor. I wanted to create a toolbar similar...

      Publicado 20 nov 2024 · Bryan Gwin

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      Google Analytics or any equivalent?
      Heya,   I'm trying to figure out how to properly set Google Analytics inside our built apps so we can track our client's...

      Publicado 16 nov 2024 · Yosef Cohen

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      Can't comment on my own post?
      This community seems a bit odd. It takes a day to even post something (sits in pending)  and now that it finally shows u...

      Publicado 21 nov 2024 · Bryan Gwin

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