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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.


Hi, I'm new here in the API section, so If I say stupid things, its probably related to my newbie status. I've played ar...

Publicado 18 mar 2021 · Francois Spinnael

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I am developing an support app through ZAT framewok. Once app is uploaded, and admin purchases that with per agent rate....

Publicado 25 feb 2021 · System_User

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Hello, how can I create the ticket via API but sent it on behalf of some user? is it possible to use "via" like when we ...

Publicado 03 mar 2021 · presteniko

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Hello, My company has recently migrated from the legacy chat-only zopim accounts. Now, for an agent to access zopim, the...

Publicado 08 mar 2021 · Ryan Conaway

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Anyone take the Zendesk Developer Certification and how was your experience?

Publicado 02 mar 2021 · Matrix Men

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We could use the "zendesk access token" for a while, but it failed suddenly in push request. It worked before.

Publicado 17 mar 2021 · Megumi Nakamura

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I'm trying to create requests using your Support API, but I've a custom fields and I can't set this field. Code:
<...

Publicado 25 mar 2021 · Allan Santos

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Hi! I am looking for a way to retrieve either Department status (Online/offline) or Department Operating hours via REST ...

Publicado 17 mar 2021 · Liva Karlivane

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I'm trying to create an article. Here are the parameters I'm sending:
{'article': {'title': 'MID contactor malfunct...

Publicado 25 mar 2021 · Alberto Fonts

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Hi everyone, I'v read a lot on the community and saw some tips & tricks. Unfortunately without any result. I've expo...

Publicado 30 mar 2021 · Francois Spinnael

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