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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      Search API - empty results
      I'm using Search API to fetch a list of tickets.Then I delete the first 100 tickets via the API (destroy_many).When perf...

      Publicado 23 mar 2021 · Glenn

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      Webhook does not receive passcontrol events from zd:agentWorkspace.
      I created a Switchboard with a custom Switchboard integration (as the default integration) and the "zd:agentWorkspace" a...

      Publicado 02 oct 2023 · Kostas Setzas

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      problem with fetching unique articles in category
      Hello, im doing integration for fetching zendesk articles within a given category. Problem is that i cannot see a effiti...

      Publicado 07 dic 2024 · Piotr Pilat

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      Validation error when setting custom field
      I'm trying to update a custom field value via the API. I'm using a PUT request to /api/v2/tickets/.json I'm getting a va...

      Publicado 06 dic 2024 · Mark Ross

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      Help Center - Theme Import Timeout Error
      HI! I’m working with Zendesk Help Center to create a custom Help Center and personalize the UI by customizing the theme ...

      Publicado 26 nov 2024 · Enrico Monte

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      Auto populate end-user accounts (external CRMs or tools)
      Is there a feature or a support app I can build in Zendesk as a button or link to auto populate end-user accounts on a s...

      Publicado 12 dic 2024 · Ronel Vargas

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      Missing data - CSAT
      Hi,   There is a new feature in Zendesk that allows us to customize CSAT for a scoring from 1 to 5, which is great and w...

      Publicado 10 dic 2024 · Bruno Alcantara

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      Query for questions - answers on ticketing
      Hello,    Is it possible to create a query with Zendesk API to have all datas that we have with our customer suppport ? ...

      Publicado 05 dic 2024 · Laura J

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      Integrating Gainsight Insided with Zendesk Guide: OAuth Implementation Guidance Needed
      We are working on integrating the Gainsight Insided platform (API endpoint: https://api2-us-west-2.insided.com/v2/topics...

      Publicado 02 dic 2024 · Akash - sandboxhc

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      API Error 500 ZenDesk Sell
      When I try to make any simple request from my system to the Sell API I get 500 errorHere's my code on python: import htt...

      Publicado 04 jun 2024 · Marcel Isaac

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