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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      Search API Not Fetching Real-Time Data
      Hello Zendesk Community, I’ve encountered an issue with the Zendesk Search API that I’d like to discuss and get advice o...

      Publicado 17 ene 2025 · Rayen Trabelsi

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      How Can I Integrate Zendesk APIs with Custom Automation Tools for Streamlined Operations?
      Hello, Zendesk Community,I'm integrating Zendesk APIs with a custom automation tool and am encountering a few problems. ...

      Publicado 16 ene 2025 · Kenne Adams

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      excerpt for promoted_articles
      I am trying to get the excerpt for promoted_articles, but I get an error  not possible to access `article` in `article.b...

      Publicado 23 dic 2024 · Alex | Plement

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      Update locale in support from the Help Center User Profile page
      I am looking for a way to let users update their preferred language from the help center profile page.While that works f...

      Publicado 14 ene 2025 · Nezir Dzanko

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      Is there a way to listen to ticket conversations or trigger a webhook whenever there's a new message?
      Hi,   I am looking for a way to get real-time notifications on messages (needs to cover both ends: agent and the user). ...

      Publicado 09 ene 2025 · Berkay Senocak

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      Zendesk Support Users search API doesnot return search query on realtime
      Hi Zendesk Team,   i have encountered some unusual search issues with zendesk support users api . i have following url u...

      Publicado 09 ene 2025 · Sharad Bhandari

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      Ticket comments are incomplete and inaccurate
      Hey so, I've been using the Zendesk REST API for email channels to retrieve ticket comments and it's been fairly straigh...

      Publicado 09 ene 2025 · Brian G

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      Is there a way to actually *delete* existing attachments on ticket comments based on a search?
      By delete, I mean delete, not “redact”. I mean using the API to run a search that has “has_attachment:true” included as ...

      Publicado 07 ene 2025 · Adam Field

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      Custom Fields in Zendesk Web Widget Not Transferred to Tickets
      Hi Community, I’m having trouble with dynamically prefilled custom fields in the Zendesk web widget. Despite following t...

      Publicado 19 dic 2024 · Gosia

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      Using search api to find end user details (using emaiid as query parameter)
      Hi Team, We are trying to search user in zendesk system using user email through Zendesk API. The curl command for the...

      Publicado 06 ene 2022 · Chandrajyoti Das

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