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Developer - Zendesk APIs

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      Get Account ID (Zendesk Instance) Information
      Hi,  I'm building a third-party integration to be listed on Marketplace and I need a way to get the unique account ID (...

      Publicado 17 nov 2021 · Rodrigo Fraga

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      Side Conversations - Initial window height
      Hi,   As we can monitor the window.resize event of the client to get the height. Is there a way to get that information ...

      Publicado 20 feb 2025 · Cedrick

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      Error searching for fields type Checkbox
      I can't search for a field of type checkbox by passing `false`; this throws an "Invalid value" error.   On endpoint: POS...

      Publicado 19 feb 2025 · Leonardo NOVO

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      Replies via Messaging
      I'm trying to set up trigger that'll allow our system to automatically send replies via messaging. Is this possible? I'v...

      Publicado 29 ene 2025 · Yvan Lin

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      IP restriction breaking integrations and connections like Slack
      I want to enable IP restriction to improve the instance security - but I've hit a roadblock…Slack does not support stati...

      Publicado 18 feb 2025 · ROM HIRSH

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      Zendesk Messaging - Authentication
      Hi ,  I developed an external bot backend that gets the web messaging "Conversation Creation" and "Conversation Message"...

      Publicado 16 feb 2025 · Ofer Razon

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      Trigger is not accepting "notification_webhook" as action field parameter
      Steps to reproduce   1. Create a webhook as listed here:  https://developer.zendesk.com/api-reference/webhooks/webhooks-...

      Publicado 24 ene 2025 · Mauricio Diaz

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      Redirect rules not taking effect (EAP)
      I've set redirect rules via the EAP API to redirect an archived article to a different article.   Using the Search Redir...

      Publicado 18 jun 2024 · Vicky Mills

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      Getting a 403 from List Queues Endpoint
      I am having issues connecting to a specific endpoint, /api/v2/queues. I started getting a 403 response when connecting w...

      Publicado 12 feb 2025 · Craig Bennett

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      Redacting content in archived live chat channels
      Based on my understanding of the Zendesk documentation on redacting ticket content, it is not possible to redact archive...

      Publicado 11 feb 2025 · Daniel Gnägi

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