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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      Zendesk x Power Automate "Get items"
      Hi everyone, I am trying to use the action "Get items" from the connector Zendesk and want to filter for our custom fiel...

      Publicado 26 sept 2023 · Nicolas Mohr

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      Setting up Webhook to trigger Internal Comment
      Hello 1264158216949, You had provided the below comment on 10/4/2022 on the post linked here. I'm having trouble with t...

      Publicado 07 jun 2023 · Noelle Cheng

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      ZIS logging, playground and custom field values
      Greetings!I have been working to understand ZIS and implement a couple of bundles and I have a few questions I can't fin...

      Publicado 30 dic 2024 · raven.agape

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      Chat Widget Auth - Forbidden - Secret invalid
      Hi, I am having trouble getting Authentication working for the chat widget according to these instructions: https://sup...

      Publicado 17 nov 2021 · Adam Cunliffe

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      Search API - empty results
      I'm using Search API to fetch a list of tickets.Then I delete the first 100 tickets via the API (destroy_many).When perf...

      Publicado 23 mar 2021 · Glenn

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      Updating External ID via the API
      If we have end users that can have multiple external IDs for the same email address, how do we handle that?One idea was ...

      Publicado 26 dic 2024 · Billy Kaplan

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      Sarching for issues containing one term or another
      Hello!   Is it possible to use the API to search for tickets containing one term or another? For instance, I would like ...

      Publicado 20 dic 2024 · Leandro Pelorosso

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      Which API to use to create a new ticket in Zendesk with a customized ticket created_at time and have SLA support?
      I would like to create a new ticket in Zendesk with a passed time as a created_at time and I also need Total resolution ...

      Publicado 21 dic 2024 · Xiangyu Meng

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      Notification of Zendesk Error Message Change and Request for Unique Error Code
      Hi All, Recently there was change in error message returned by Zendesk when a profile is processed. (Error message "This...

      Publicado 23 dic 2024 · Kamineni, Bindu Madhavi

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      How to use /ping/redirect_to_account endpoint?
      I noticed that Zendesk allows some redirection through https://support.zendesk.com/ping/redirect_to_account?state= endpo...

      Publicado 16 dic 2024 · Mgsy HackerOne

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