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Feedback - Developer Platform

Have feedback or suggestions on how we can improve the Zendesk Developer Platform? Share them here.

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      Sandbox Tenant Disable all Notifications (Including System)
      There should be an option of disabling all system/tenant notifications within Sandbox environments.  All agents receive ...

      Publicado 08 mar 2024 · Taylor Malley

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      Zendesk - Web Widget - Response Header - Cross Origin Resource Policy
      Our application requires the usage of the following cross-origin policies to use the SharedArrayBuffer feature in chrome...

      Publicado 17 jun 2021 · John Wishon

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      Display agent name for Unified Status change of agents through webhook
      Currently, the data being sent is agent ID for the webhook that notifies if an agent has changed the status in Omni-rout...

      Publicado 23 abr 2024 · Darrel Noronha

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      User not able to login as email is not verified.
      We are using json web token authentication with our services. When a customer's email is not verified at our end he is ...

      Publicado 21 mar 2024 · Tahoor Khan

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      I want to user parent section id in inner section. Here -
       
           

      Publicado 30 nov 2023 · Mahaveer Prasad Saini

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      Feature request - Adding public or internal to Zendesk ticket metric events API
      Dear Zendesk,  I would like to request that it is specified whether a ticket metric event is public or internal in the ...

      Publicado 20 feb 2024 · Siri Rääf

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      Technical support
      technicalcenter234@gmail.com My WhatsApp number was banned for no reason please I really need it back urgently +1 (419)...

      Publicado 27 abr 2022 · Technical Support

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      ZAFv2 - support "routeTo" for special views like deleted and suspended ?
      Currently the ZAF client can open the view by ID: client.invoke("routeTo", "views", ) However there is no viewId for de...

      Publicado 02 ago 2022 · Ryan Nguyen

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      Export ticket attachments via Webhook
      Hi, We know how to send ticket info with webhooks but not attachment links. We know how to write it with liquid but as...

      Publicado 04 ago 2023 · Raphaël Péguet - Officers.fr

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      How to add admin role in Zendesk marketplace portal?
      Respondidas
      It seems that in zendesk markplace portal(https://apps.zendesk.com/), if I want to create a user, it only have the follo...

      Publicado 20 jul 2023 · sophie.wu

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