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Feedback - Developer Platform

Have feedback or suggestions on how we can improve the Zendesk Developer Platform? Share them here.

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      Zendesk uptime in the form of X% uptime per month
      I know that Zendesk has a downtime/status page but Zendesk should also have the metric where it should show the uptime i...

      Publicado 22 mar 2023 · Animesh Badjatya

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      Feature request: Additional placeholders for custom fields
      Additional placeholders for custom fields. It would be nice if there could be a placeholder for custom fields (and non-...

      Publicado 22 jun 2023 · Matt Toenjes

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      Incorporate Chat GPT browser extension or ai language model into Zendesk
      Zendesk can go a long way with Chat GPT and improving customer service interaction all in one place.This can be incorpor...

      Publicado 02 may 2023 · Joshua G

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      Add Content Tags Sideload
      Feature Request Summary:  For the post and article endpoints to include a sideload for the content_tags. Description/...

      Publicado 14 abr 2023 · Brianne Reinhardt

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      Feature request: Allow for either markdown or HTML to be rendered when using the "transcription_text" field in the voice comment object
      Hi, I'm trying to add a transcript with multiple speakers to a voice comment through the API, following this documentat...

      Publicado 29 mar 2023 · Matt Hill

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      Zendesk Support REST API - missing examples, proposed additional features
      While importing tickets from another Zendesk into my new account, I sorely missed examples in the API documentation for ...

      Publicado 21 dic 2022 · Peter Hochstrasser

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      Accessibility Zendesk Chat Zoom 400%
      Hi thereWe are using Zendesk chat. When the browser zoom is used to scale content to 400%, Zendesk chat also zooms to 40...

      Publicado 08 dic 2022 · Calvinc

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      Regarding Audit Logs
      Respondidas
      Hello Zendesk Team,   Please include few more filtering options for Audit Logs, as currently they are very much limite...

      Publicado 22 sept 2022 · Ravindra Singh

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      log publico de ticket pendientes
      Good day, where can I suggest utilities or new developments?   I need to show my end users the tickets that I have pen...

      Publicado 03 nov 2022 · Fernando Flores

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      Internalise All Function
      Hi Zendesk, I am reaching out from our Member Solutions team. Zendesk is our main work platform and we wanted to sugges...

      Publicado 19 oct 2022 · Yashrun Sumoondur

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