Advice from Zendesk
Nueva publicaciónFull Circle, Fine Tuning, and Zendesk on Zendesk discussions.
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Zendesk on Zendesk: How we provide multichannel support to our customers2 votos 9 comentarios
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Fine Tuning: Delivering timely support with Web Widget3 votos 7 comentarios
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Fine Tuning: Rolling Out Chat & Knocking It Out of the Park4 votos 2 comentarios
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Community discussion: How do you assign tickets?4 votos 33 comentarios
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Fine Tuning: The beauty of self-service: Why the best ticket is the one never created9 votos 5 comentarios
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Fine Tuning: Using reports to improve collaboration and drive decisions7 votos 16 comentarios
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Zendesk on Zendesk: How we manage customer satisfaction surveys and ratings2 votos 4 comentarios
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Zendesk on Zendesk: How we use the About field8 votos 18 comentarios
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Zendesk on Zendesk: Sharing support knowledge with internal shadowing5 votos 0 comentarios
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Fine Tuning: Creating and measuring effortless customer experiences4 votos 12 comentarios
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Zendesk on Zendesk: Using a Play button-centered workflow10 votos 14 comentarios
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Fine Tuning: Effective team communication in your support organization2 votos 11 comentarios
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Fine Tuning: Maintaining your Zendesk with users, groups and organizations3 votos 0 comentarios
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Zendesk on Zendesk: How we manage apps4 votos 1 comentario
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Zendesk on Zendesk: How we make the most of our NPS data4 votos 7 comentarios
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Community Roundtable: Education1 voto 0 comentarios
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Fine Tuning: Help Center Customization10 votos 14 comentarios
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Zendesk on Zendesk: Escalating tickets to developers6 votos 11 comentarios
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Zendesk on Zendesk: Maintaining an internal IT Zendesk to provide company-wide support3 votos 6 comentarios
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Fine Tuning: Capturing the right data to provide a more personalized customer experience5 votos 6 comentarios
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Fine Tuning: Bringing support to your customers with Embeddables6 votos 7 comentarios
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Zendesk on Zendesk: How we triage12 votos 15 comentarios
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[ARCHIVED] Add osticket v1.9.9-1 integrate with zopim0 votos 2 comentarios
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Fine Tuning: Taking action on Customer Satisfaction4 votos 19 comentarios
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Zendesk on Zendesk: Bump Bump Solve21 votos 72 comentarios
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Настройка Zendesk для владельцев и администраторов на русском языке2 votos 1 comentario
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Help Center user segmentation using Google Analytics custom dimensions3 votos 33 comentarios
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Using SurveyMonkey to collect satisfaction responses4 votos 27 comentarios