This exciting new EAP brings the power of Answer Bot directly into the Web Widget, offering powerful self-service capabilities wherever you've implemented the Web Widget. For Zendesk Chat customers this also now offers a fluid and consistent self-service experience prior to a chat escalation - freeing up both your Chat and Support agents to focus on the customer service issues that require that human touch.
Ability to customise when a customer sees "Leave a message" option6 votos 5 comentarios
More customizability of text via triggers0 votos 0 comentarios
Answer Bot Article Search1 voto 9 comentarios