Zendesk Support EAP - Discord Integration
Nueva publicaciónThis Early Access Program allows you to install a Zendesk "Support Bot" into your Discord server that allows gamers to request help directly via any Discord channel in your server. This creates a ticket in Zendesk, so your agents can easily respond. Signup at http://zendesk.com/discord.
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Joining the Discord Integration EAP Mostrada2 votos 26 comentarios
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Upcoming Outage - 10AM EST Wednesday June 10th 20200 votos 0 comentarios
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Upcoming Outage - 8AM PST, Tuesday May 19th 20200 votos 0 comentarios
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Huge Issues with Discord Integration0 votos 10 comentarios
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Replies not being sent0 votos 1 comentario
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Bug - When a ticket has been deleted (not closed)0 votos 1 comentario
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Upcoming Outage - 5AM PT, Thursday Feb 6th 20200 votos 0 comentarios
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Discord Bot - Update on Bot issues and upcoming outage0 votos 3 comentarios
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Discord bot offline1 voto 11 comentarios
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Discord Feedback0 votos 6 comentarios
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Discord bot offline1 voto 6 comentarios
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Internal Notes being sent to Customer Respondida0 votos 8 comentarios
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errors for users creating tickets0 votos 8 comentarios
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How can we modify /help text?0 votos 1 comentario
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Json code for trigger for Zendesk to message to discord Respondida0 votos 2 comentarios
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How strict is the NDA?0 votos 1 comentario
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Changing settings doesn't work0 votos 1 comentario
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Documentation?0 votos 1 comentario
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Changing the initial bot message at the start0 votos 1 comentario
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Discord Bot - Editing Initial Response/Broken Ticket Links1 voto 2 comentarios
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Some replies never sent to Discord0 votos 2 comentarios
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problems and doubts1 voto 2 comentarios
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Target being disabled when we have not used the bot0 votos 0 comentarios
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Suggestion: Using Answer Bot or Knowledge Base in Discord6 votos 8 comentarios
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Response from DM did not change ticket status1 voto 0 comentarios
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Replies from zendesk are not being sent to discord.4 votos 12 comentarios
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Discord > Zendesk DM's work. Zendesk > Discord doesn't. Permissions don't work.2 votos 11 comentarios
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Convert the posts from a specific channel to tickets2 votos 0 comentarios