Talk Q&A
Nueva publicaciónAsk and answer questions and troubleshoot issues related to Zendesk Talk.
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Why are overseas calls prefixed as UK calls?0 votos 0 comentarios
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Twilio SMS without Zendesk Talk?0 votos 5 comentarios
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Chat/talk agent is online but PC is off.0 votos 3 comentarios
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Making Calls Through Zendesk Talk2 votos 1 comentario
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Zendesk Talk - Set Group to Team Meeting Respondida0 votos 1 comentario
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Talk, text change ticket source? Respondida0 votos 1 comentario
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TTY Support Respondida0 votos 2 comentarios
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Callback offered after main greeting Respondida3 votos 2 comentarios
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Talk - Routing to Voicemail Respondida1 voto 5 comentarios
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Phone Calls and SLA Respondida1 voto 1 comentario
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Customer talking in multiple threads Respondida0 votos 1 comentario
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Calls and Voicemaill Respondida0 votos 3 comentarios
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Phones/Talk Automatic Sign-In Respondida0 votos 4 comentarios
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Zendesk Talk Phone Number Formatting using API Respondida0 votos 1 comentario
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Greeting after hours Respondida0 votos 3 comentarios
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Shortening the hold time in talk. Respondida0 votos 3 comentarios
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Connecting a Talk Call with a Customer Respondida0 votos 1 comentario
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Outbound Call Caller ID - Show Business Name, Not Just The Phone Number Planeada8 votos 13 comentarios
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Infinite talk recording retrieval Respondida0 votos 4 comentarios
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Zendesk Talk - Alert if no agents available1 voto 3 comentarios
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Would love to hear from real users about Talk1 voto 11 comentarios
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Alphanumeric Sender IDs for Zendesk Text Respondida1 voto 1 comentario
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Can Zendesk automatically make a phone call to certain people when receiving an urgent ticket, such as users can't log in a website? Respondida0 votos 3 comentarios
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Is there any way to tell how long an agent has been offline/unavailable? Respondida0 votos 6 comentarios
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Zendesk Talk Call Center Recommendations - Coordless Phones & Landlines?1 voto 1 comentario
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Zendesk Talk: Call Group Fail-over Respondida0 votos 1 comentario
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Change outgoing phone number Respondida0 votos 2 comentarios
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Zendesk Talk - Streaming Hold/Wait Music (rather than uploading a file) Respondida0 votos 2 comentarios
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Talk API to retrieve logs Respondida4 votos 6 comentarios
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Wait recording quality and volume question0 votos 2 comentarios