Talk Q&A
Nueva publicaciónAsk and answer questions and troubleshoot issues related to Zendesk Talk.
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Using ZD Text: Group Messages1 voto 0 comentarios
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Call Back Feature: Request Time Frame0 votos 1 comentario
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Verifying customers over the phone0 votos 1 comentario
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How to measure productivity percentage in ZD Talk? Respondida0 votos 1 comentario
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How can I create IVR for outside business hours?0 votos 0 comentarios
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Trigger to auto-close/resolve VM tickets with short messages Respondida0 votos 5 comentarios
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How do you set up your new VOIP phone line?0 votos 1 comentario
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Trouble with calls being logged0 votos 0 comentarios
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Outbound calls don't get assigned a call group Respondida1 voto 1 comentario
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Delay in ZenDesk Talk calls Respondida0 votos 1 comentario
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Voicemail during business hours? Respondida0 votos 1 comentario
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Triggers based off of different Zendesk phone numbers0 votos 1 comentario
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Covid IVR menu as greeting0 votos 1 comentario
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Numerous Zendesk talk issues0 votos 2 comentarios
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Callback enable or disable per country0 votos 3 comentarios
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Zendesk Talk not working for one of my agents0 votos 1 comentario
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Live Calls access0 votos 1 comentario
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Talk History / Useage Charges0 votos 1 comentario
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Open third party website when we get an inbound call0 votos 1 comentario
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Co-listening - training puposes0 votos 1 comentario
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Talk outage - any ideas to keep our customers informed?0 votos 2 comentarios
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How do I know if "Talk" is enabled for my account?0 votos 5 comentarios
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A bluetooth headset is not working with talk0 votos 1 comentario
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Talkの電話番号にスケジュールを設定したいが「スケジュール」フィールドのドロップダウンメニューが出てこない0 votos 1 comentario
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顧客満足度調査 を有効にしたが、新しいビューや自動化が追加されない0 votos 1 comentario
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Zendesk talk phone numbers0 votos 3 comentarios
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Talk VERY quiet1 voto 3 comentarios
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Support/Talk Text Message attachments0 votos 7 comentarios
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Setting up trigger when agent reaches certain number of tickets0 votos 3 comentarios