Feedback on Chat
Nueva publicaciónShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
-
Ability for admins to logout agents Respondida42 votos 58 comentarios
-
Preview text as customer is typing Respondida41 votos 38 comentarios
-
Feature Request: Adjust Chat Timeout Period Respondida35 votos 22 comentarios
-
Feature Request: Give Admins Ability to Change Agent Status Respondida27 votos 29 comentarios
-
Trigger to End Chat Respondida23 votos 22 comentarios
-
Custom prechat field Respondida23 votos 21 comentarios
-
Add the ability to set ticket field values from within Zendesk Chat Respondida18 votos 23 comentarios
-
Set Department after chat started Respondida18 votos 20 comentarios
-
Disable offline messages for everyone Respondida13 votos 21 comentarios
-
Hyperlink Respondida12 votos 8 comentarios
-
Proactive Greeting with Pre Chat Form Respondida12 votos 11 comentarios
-
Zopim NEEDS an ADMIN user account Respondida12 votos 8 comentarios
-
Request to Change Dropped Chats Logic Respondida10 votos 4 comentarios
-
Multilanguage for triggers Respondida10 votos 10 comentarios
-
Add Options in triggers as in shortcuts. Respondida10 votos 16 comentarios
-
Integrate with Apple's Business Chat Respondida9 votos 24 comentarios
-
Chat Priority Respondida8 votos 10 comentarios
-
mobile chat SDK rating Respondida7 votos 3 comentarios
-
Ticket Creation for Missed Chats Respondida7 votos 6 comentarios
-
Administrator control with no chat license Respondida7 votos 9 comentarios
-
trigger reporting Respondida7 votos 14 comentarios
-
Analytics on Automated Messages / Triggers Respondida7 votos 12 comentarios
-
Create new ticket for each chat session Respondida7 votos 11 comentarios
-
Chat Triggers Localization Respondida6 votos 2 comentarios
-
ROUTING ISSUES - NO EQUITABLE DISTRIBUTION Respondida6 votos 5 comentarios
-
FORCE Chat to END Respondida6 votos 19 comentarios
-
Zapier Integration Respondida6 votos 13 comentarios
-
Notify Agents and Manager if a Chat is Offered but not Served (Missed/Avoided chat) Respondida5 votos 3 comentarios
-
Serve chat to same agent for continuing chat session Respondida5 votos 4 comentarios
-
A way to unmerge tickets Respondida5 votos 5 comentarios