Feedback on Chat
Nueva publicaciónShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Ability for social DM's (FM/Twitter) to come through as chats Completada1 voto 2 comentarios
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Chat transcript automatically sent for customer Completada0 votos 7 comentarios
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zopim is blocked by ublock origin, ublock is used by millions of people Completada0 votos 11 comentarios
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Lock Down Ban Visitors Completada1 voto 3 comentarios
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Other agents Completada0 votos 1 comentario
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[COMPLETED] Offline chat tagging - feature request / (bug report?) Completada1 voto 7 comentarios
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[COMPLETED] Add feature to automatically serve chats Completada2 votos 3 comentarios
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[COMPLETED] Add Today's performance in the real time monitor for larger operations Completada1 voto 2 comentarios
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Increasing Zendesk Talk's Maximum Queue Wait Time Completada7 votos 27 comentarios
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Chat Waiting Time - Queue for customers Completada13 votos 23 comentarios
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Sound notifications on open chats have been removed Completada1 voto 1 comentario
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Chat ID in Zendesk Support ticket internal note Completada0 votos 1 comentario
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Personal Zendesk Chat Shortcuts Completada1 voto 5 comentarios
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Separate shortcuts for departments Completada0 votos 2 comentarios
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Bulk export of chat exports only current screen. It doesn't export everything. Completada0 votos 1 comentario
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Zendesk Chat API JSON Completada2 votos 2 comentarios
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Disable sound when closing the chat Completada1 voto 3 comentarios
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Shortcuts in Zendesk Chat Completada0 votos 3 comentarios
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Change the text for chat ratings Completada1 voto 3 comentarios
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Share Zip/Rar files via Zopim chat Completada0 votos 1 comentario
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Option to Disable Agents from Joining Chat which is being served Completada0 votos 1 comentario
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Clickable links in visitor's chat window Completada1 voto 3 comentarios
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Suggestion for new trigger condition (checks if a visitor has started typing) Completada0 votos 2 comentarios
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Agent log in/out report including status Completada0 votos 3 comentarios
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Hide user message input field at the input Japanese message(iOS) Completada0 votos 5 comentarios
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Chat shortcuts Completada6 votos 2 comentarios
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Chat Monitoring - Agent Status Reporting Completada-1 votos 4 comentarios
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Track and display Agents in Status Available and Unavailable, Invisible Completada0 votos 3 comentarios
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Lock Down Shortcuts Completada0 votos 1 comentario
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Increase Live Chat Attachment Size Completada0 votos 2 comentarios