Feedback on Chat
Nueva publicaciónShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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What's New webinar - March 3, 2021 Mostrada0 votos 0 comentarios
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Product Feedback Guidelines & how to write an effective feedback post Mostrada0 votos 0 comentarios
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Rich Text in Chats25 votos 13 comentarios
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Chat log recorded in Zendesk has incorrect Timezone23 votos 41 comentarios
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Zopim Timestamps23 votos 36 comentarios
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View Chat History / Past messages on IOS and Android11 votos 2 comentarios
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Search Help Center via Zopim chat when closing on-screen keyboard (focusout)9 votos 1 comentario
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Buffer if chat disconnected & new wording7 votos 8 comentarios
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Automatically Prompt Satisfaction Rating on mobile SDK7 votos 7 comentarios
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Chat widget. Reducing the JS file size5 votos 2 comentarios
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Feature request - do not accept more chats when chat limit is reached5 votos 7 comentarios
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Shortcuts can be used in triggers with options5 votos 2 comentarios
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Dropped chat identification logic4 votos 1 comentario
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Please add sound notification when transfer chat4 votos 2 comentarios
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Dynamic Content on Triggers4 votos 1 comentario
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Chat transfer- notification to agent4 votos 3 comentarios
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Shortcuts usage count4 votos 2 comentarios
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Chat - Deflect tickets - allow us to use our API for suggested kbase articles3 votos 2 comentarios
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Add first name shortcut in chat3 votos 3 comentarios
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Chat Schedule should allow holidays3 votos 0 comentarios
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Feature Idea: Alert when exceeding chat limit3 votos 0 comentarios
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Knowledge base search app for Chat - Ability to search in multiple languages3 votos 4 comentarios
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Customers respond to trigger after agent goes invisible3 votos 1 comentario
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Chat language trigger3 votos 4 comentarios
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Google Translate Widget in Chat3 votos 2 comentarios
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Operating Hours of departments should be always forced regardless of agent status3 votos 3 comentarios
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Message - Creating Zendesk tickets3 votos 7 comentarios
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Detect Locale in Triggers3 votos 2 comentarios
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Trigger's Improvement3 votos 0 comentarios
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Offline Form Setting per Department3 votos 1 comentario