Feedback on Chat
Nueva publicaciónShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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What's New webinar - March 3, 2021 Mostrada-1 votos 0 comentarios
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Product Feedback Guidelines & how to write an effective feedback post Mostrada0 votos 0 comentarios
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Set Department after chat started Respondida19 votos 22 comentarios
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[Messaging] 3d party Bot integrations0 votos 3 comentarios
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Add widget language as trigger condition Respondida0 votos 1 comentario
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Ugly links from Guide in Chats1 voto 0 comentarios
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[Messaging] Auto detect website language?0 votos 6 comentarios
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New feature requests: Answer Bot Feedback Flow Customization1 voto 1 comentario
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New feature request: hiding "arms" in the flow builder's decision tree0 votos 1 comentario
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Preview of attachments before sending in chat1 voto 0 comentarios
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View Chat History / Past messages on IOS and Android13 votos 3 comentarios
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Proactive Greeting with Pre Chat Form Respondida13 votos 13 comentarios
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Hyperlink No planeada12 votos 10 comentarios
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Hyperlinks on text No planeada13 votos 10 comentarios
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Chat Hyperlinks2 votos 1 comentario
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No missed chat ticket for transferred chats1 voto 1 comentario
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Automatically account for daylight savings time Respondida3 votos 6 comentarios
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Messaging triggers and conditions0 votos 0 comentarios
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Notify Agents and Manager if a Chat is Offered but not Served (Missed/Avoided chat) Respondida5 votos 4 comentarios
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Integrate Chat Monitor into Agent Workspace0 votos 0 comentarios
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Want to Disable Emoji's0 votos 0 comentarios
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Chat Priority Respondida8 votos 11 comentarios
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Mobile app to make chat available 24/7 Respondida0 votos 3 comentarios
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Post survey widget " solved" or " Not solved" function0 votos 0 comentarios
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Customizing the appearance settings for the mobile widget independent of the desktop version Respondida0 votos 3 comentarios
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Feature request - Repeat incoming chat notifications every x seconds1 voto 2 comentarios
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Export / import of shortcuts Respondida3 votos 5 comentarios
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Ticket Creation for Missed Chats Respondida8 votos 7 comentarios
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Automatically Prompt Satisfaction Rating on mobile SDK8 votos 8 comentarios