Feedback on Chat
Nueva publicaciónShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Product feedback guidelines & how to write a good feedback post Mostrada0 votos 0 comentarios
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Product Feedback Post Template Mostrada0 votos 0 comentarios
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Feature Request - Hide CSAT Score Respondida2 votos 2 comentarios
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Reporting on Availability Time in Chat1 voto 7 comentarios
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Request to Change Dropped Chats Logic Respondida12 votos 4 comentarios
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Unhide/hide messaging widget0 votos 1 comentario
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More triggers/workflow based on CSAT1 voto 1 comentario
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KB articles in Live Chat window0 votos 1 comentario
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Suggestions from community posts1 voto 1 comentario
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Alert Admin when all agents are away/inactive3 votos 1 comentario
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e-mail notification0 votos 3 comentarios
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Customer guide clicking behaviour0 votos 1 comentario
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Chat transcript automatically sent for customer Completada0 votos 11 comentarios
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how to add an hyperlink in a chat message ? Respondida1 voto 18 comentarios
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Set Department after chat started Respondida21 votos 23 comentarios
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Preview text as customer is typing Respondida43 votos 41 comentarios
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Answering offline customer Respondida0 votos 2 comentarios
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Would love to see text to chat feature rollout Respondida0 votos 4 comentarios
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Changing the way customers give us feedback (text/icons)0 votos 0 comentarios
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Feature Request: Max Limit for Customer Wait Time2 votos 1 comentario
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Typing Get In Touch Should Also Start The Chat0 votos 0 comentarios
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Feature Request: Give Admins Ability to Change Agent Status32 votos 33 comentarios
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Re-assigning a Chat should Alert the new Assignee with a Sound - Zendesk Agent Workspace2 votos 0 comentarios
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Chat Queue Limit7 votos 3 comentarios
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Can we customize the chat widget to make it draggable?0 votos 1 comentario
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Feature Request: Manual Log-Off of Chat Agents5 votos 2 comentarios
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Agent Workspace: Notification when chat is transferred to agent4 votos 0 comentarios
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Make Agent online when schedule start0 votos 3 comentarios
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Offset position API for the new web SDK widget1 voto 0 comentarios