Explore Q&A
Nueva publicaciónAsk Explore Support product-related questions or share your expertise by answering questions.
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Zendesk Q&A on Explore Insights Migration and Set Up Mostrada Destacada0 votos 0 comentarios
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What does YOUR support dashboard in Explore look like? Mostrada4 votos 17 comentarios
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Free Explore Training Resources! Mostrada Destacada1 voto 1 comentario
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Zendesk Community Guidelines Mostrada0 votos 0 comentarios
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How to report the ticket deflections using Rapid Resolve?0 votos 0 comentarios
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SLA achievements report0 votos 0 comentarios
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Explore: how many tickets are being solved by our first line support group?0 votos 0 comentarios
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Template Visualization Types for Queries1 voto 2 comentarios
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Total Time Spent calculates differently in Explore - why?0 votos 3 comentarios
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Satisfaction rating based on number of agent interactions0 votos 0 comentarios
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Explore: Time to Resolution (Support data) for Linked article tickets (Guide data)0 votos 0 comentarios
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Can I use a formula in an Explore dashboard text field?0 votos 1 comentario
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Zendesk Explore EVENTS by a time frame0 votos 2 comentarios
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Explore - Custom Text Field returning NULL in Standard Calculated Attribute0 votos 2 comentarios
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Explore - How to exclude lunch break time from reporting i.e. 12:30pm-1:pm?0 votos 0 comentarios
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Live data filtering0 votos 0 comentarios
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Report on Phone tickets created by Agent but not necessarily worked on it0 votos 0 comentarios
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Tickets solved per agent vs agent group? Respondida1 voto 1 comentario
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Team Publishing data set: Calculated Metric for Verified Articles0 votos 0 comentarios
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Reporting: Solved tickets per month / Last month0 votos 1 comentario
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Explore - Reporting on CSAT on Date Satisfaction Rating was Submitted0 votos 1 comentario
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Report on tickets with two specific tags Respondida1 voto 2 comentarios
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Running/rolling average0 votos 5 comentarios
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Can I change the default colours for trend arrows in Columns? (Explore)0 votos 3 comentarios
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Tracking agents daily activity Respondida0 votos 3 comentarios
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Récupération du time tracking dans Explore0 votos 1 comentario
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Cross reporting between Guide and Support0 votos 1 comentario
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Query for # of Replies in ZenDesk Explore1 voto 1 comentario
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Average number of tickets per week0 votos 2 comentarios
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Getting a list of Draft and Published articles per agent per month1 voto 1 comentario