Explore Q&A
Nueva publicaciónAsk Explore Support product-related questions or share your expertise by answering questions.
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What does YOUR support dashboard in Explore look like? Mostrada4 votos 14 comentarios
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Free Explore Training Resources! Mostrada Destacada1 voto 1 comentario
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Zendesk Community Guidelines Mostrada0 votos 0 comentarios
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Explore PDF Export Cut Off Issue2 votos 15 comentarios
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Time filter0 votos 3 comentarios
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Calculating bonus per solved tickets0 votos 2 comentarios
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Calculation with multiple results - Show First Result Only0 votos 2 comentarios
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How to make a query visible to others in explore1 voto 3 comentarios
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Ability to see when metric is created or last updated?1 voto 0 comentarios
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Total days since a ticket has been update0 votos 5 comentarios
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Reopens and Assigned Agents Respondida0 votos 1 comentario
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Using date range calculated metric in a standard calculated metric0 votos 2 comentarios
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Number of tickets last month against the average monthly volume Respondida0 votos 2 comentarios
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How to Count Inbound and Outbound Email Interactions0 votos 1 comentario
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Move chart widget from one tab to another in same dashboard0 votos 1 comentario
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Customer Satisfaction CSAT Report in Explore0 votos 1 comentario
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Some tickets not showing up in Explore drill through0 votos 0 comentarios
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Requester wait time0 votos 1 comentario
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Export Data from Dashboard in Explore0 votos 3 comentarios
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Clickable ticket links in Drillthrough?27 votos 8 comentarios
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Understanding Differing Ticket Counts between Datasets0 votos 2 comentarios
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Calculating time between status updates Respondida0 votos 2 comentarios
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Exploded chart size adjustment1 voto 4 comentarios
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Report on list of tickets which were set to Pending status for the very first time0 votos 1 comentario
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Explore: Knowledge Capture - What is your target agent engagement rate?0 votos 7 comentarios
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Show Table Totals at the Bottom of Columns0 votos 13 comentarios
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Count of Ticket Field change in Exlpore Respondida0 votos 3 comentarios
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Count updates on specific custom field0 votos 4 comentarios
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Solved tickets graph0 votos 1 comentario
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FCR % - I need to find a way to capture % Full Resolution Time < 2 hrs of tickets solved0 votos 2 comentarios