Explore Q&A
Nueva publicaciónAsk Explore Support product-related questions or share your expertise by answering questions.
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What does YOUR support dashboard in Explore look like? Mostrada3 votos 6 comentarios
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Zendesk Community Guidelines Mostrada0 votos 0 comentarios
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Agent report for specific day and time segment0 votos 0 comentarios
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Drill-through for achieved VS breached SLA tickets0 votos 2 comentarios
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Forecasting Avg Reply Time0 votos 0 comentarios
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How can I compare cross ticket metrics?0 votos 0 comentarios
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Looking for a way to capture total Pending time between multiple status changes Respondida0 votos 2 comentarios
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How do I separate attribute values?0 votos 4 comentarios
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Counting SLA tickets - what is achieved and what is breached0 votos 0 comentarios
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Average number of tickets replied in a month per agent0 votos 4 comentarios
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Calculated Attribute: Based off a dynamically changing measurement0 votos 1 comentario
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Confusion with Explore Time Filters0 votos 1 comentario
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Exclude updates other than comments0 votos 4 comentarios
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Explore - Reporting on 'Latest Update by Assignee'3 votos 2 comentarios
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Reporting on Tag changes in the 'Support: Ticket Updates' data set.0 votos 2 comentarios
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Call Answer Time Bracket Not Recorded1 voto 1 comentario
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Using Talk number nickname instead of number itself in Explore dashboards Respondida1 voto 2 comentarios
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Calculating Agent worktime0 votos 1 comentario
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Capturing changes to Priority Field Respondida0 votos 2 comentarios
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Certain Explore metrics not in sync with standard dashboard calculations?0 votos 2 comentarios
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Zendesk Explore: Breaking up query results by Category0 votos 1 comentario
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Pulling past data. chats, calls and email from a certain time. Respondida0 votos 3 comentarios
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First reply per updater0 votos 2 comentarios
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How much frequency for update report ? Respondida0 votos 2 comentarios
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Easy Way to Calculate Average Public Comments Per Agent Per Month?0 votos 2 comentarios
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Is there a way to filter tickets by description in explore?0 votos 1 comentario
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Count ticket Per monthly0 votos 8 comentarios
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Weekly JIRA Report0 votos 1 comentario
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Reporting on combined category attributes1 voto 5 comentarios