Explore Q&A
Nueva publicaciónAsk Explore Support product-related questions or share your expertise by answering questions.
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Flawed Metric - Agent Comments Respondida0 votos 3 comentarios
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Show "ranking" numbers in table? Respondida0 votos 5 comentarios
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Help needed with creating calculated metrics after Group Change1 voto 2 comentarios
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how to add description field to explorer filters?0 votos 1 comentario
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Metrics duplicating0 votos 3 comentarios
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Explore - filter by view?1 voto 1 comentario
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Chat transfers not displaying in query0 votos 1 comentario
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Count updates on specific custom field0 votos 6 comentarios
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Create a report for multiple organization tickets0 votos 1 comentario
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How to Show Total Talk Time by Agent0 votos 1 comentario
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Ticket tag filter not removing tickets from search0 votos 1 comentario
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How to send DMs/ messages on social media to Zendesk as Tickets? Respondida0 votos 1 comentario
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Why am I unable to clone/ edit the Answer Bot tab on the Guide dashboard Respondida0 votos 1 comentario
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Creating a new group from multiple different attributes Respondida0 votos 2 comentarios
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Sorting limitation for stacked graphs in Explore Completada0 votos 1 comentario
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Working with Custom Metrics, especially with tags Respondida0 votos 3 comentarios
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Export Data from Dashboard in Explore0 votos 3 comentarios
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how to add description field to explorer filters?0 votos 1 comentario
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Hidden Widget0 votos 4 comentarios
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Explore Metrics for Guide and Community Respondida0 votos 1 comentario
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Agent first and last message on chat0 votos 1 comentario
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Interactions on email tickets Respondida0 votos 1 comentario
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Limiting the ticket history by the time frame.0 votos 1 comentario
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Explore reporting and metrics Q&A Oct 28 at 9am CST0 votos 2 comentarios
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Can I have an agent who only has access to Explore?0 votos 1 comentario
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Change of custom fields -> possible to report on history?0 votos 1 comentario
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no puedo ver una marca en los filtros de explorer0 votos 4 comentarios
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Help needed with a calculated metric0 votos 0 comentarios
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Why does 'deleted' tag appear in drop-down menu of Ticket Field?0 votos 4 comentarios