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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      SLA Violation Pre-Notification Feature
      SLA Violation Pre-Notification Feature: Before the SLA of the ticket assigned to Assignee is violated, an imminent SLA v...

      Publicado 06 feb 2025 · Eiley

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      Feature request - Skills based routing as a trigger condition
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 11 feb 2025 · mfg

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      Provides all tab close
      Currently, we are using an program provided by Google Market.Zendesk itself needs to provide the ability to close all th...

      Publicado 02 ago 2024 · (A) Admin Genie

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      Product Feedback: Group members export
      Hello, It will be highly appreciated if an export can be added into groups (CSV for example) as recently it was require...

      Publicado 30 jun 2023 · Atanas Tomov

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      Feature request: Triggers and automations to allow action = Add internal note
      Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-ticket...

      Publicado 03 oct 2024 · Ian Marston

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      Notification pop-up location adjustment options
      I need the option to adjust the location of the system notification pop-up.  Because it's causing inconvenience, such as...

      Publicado 02 feb 2025 · Eiley

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      Implemented to know the number of active forms immediately
      On the form page, I'd like you to indicate how many forms exist, such as the macro page.Forms also need to be managed be...

      Publicado 02 feb 2025 · Eiley

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      Multiple choice of tickets is currently up to 100 (extended beyond)
      I hope you can improve it so that I can select more than 100 tickets multiple choices.

      Publicado 02 feb 2025 · Eiley

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      Request automation filter functionality
      Please add a search filter so that automation can be searched under certain conditions. In the case of triggers, there i...

      Publicado 02 feb 2025 · Eiley

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      Searching for conditions in automation
      When creating new automation, custom fields are not sorted by name, and keywords cannot be searched, so we continuing to...

      Publicado 02 feb 2025 · Eiley

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