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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Feature request: editable Light Agent role's "view user profile lists" permission
      OverviewThe Light Agent role in Zendesk has the following permission regarding “Customer Lists” (the page under /agent/u...

      Publicado 04 feb 2025 · Pedro Rodrigues

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      Additional improvements related to the 'Redaction Suggestion' feature
      Additional improvements related to the 'Redaction Suggestion' feature   1. Personal information other than email address...

      Publicado 05 feb 2025 · Eiley

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      Zendesk EAP management in Admin Center
      Hello, Zendesk community! Especially when one manages multiple accounts, Early Access Program management can be time con...

      Publicado 22 may 2024 · Pedro Rodrigues

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      Request to Add More Languages for Voicemail Transcription
      Currently, voicemail transcription only supports English, and no other languages are available. We would like to request...

      Publicado 03 feb 2025 · Erinea Ravasio

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      Access Log UI Feedback [Advanced Data Privacy and Protection Add-on]
      Access Log UI releaseCalling ALL ADDP subscribers (or anyone thinking of subscribing for Access Logs)! We've just releas...

      Publicado 12 dic 2024 · Ryan Winkler

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      Feature request - include message details in ticket history for webhook calls
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 31 ene 2025 · mfg

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      Add a 'no emails' option to sandbox
      It would be helpful to have an option to simplify testing triggers if you could know that an email won't be generated re...

      Publicado 29 ene 2025 · mfg

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      Add hostnames for the IP address allowlisting feature,
      We're trying to implement IP allowlisting but some vendors that interact with Zendesk don't have static IP addresses, ra...

      Publicado 28 ene 2025 · Matthew Rinehart

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      Feature Request: Enhance trigger "Ticket > Tags" by allowing partial string matching or supporting regular expressions (regex)
      Feature Request SummaryEnhance the Ticket > Tags trigger condition by allowing partial string matching or supporting reg...

      Publicado 22 ene 2025 · Aleix Paytuvi Gallart

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      Feature request
      Hi I would like to request a new feature or functionality.   I as an organization can add several email addresses or eve...

      Publicado 23 ene 2025 · Natasja

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