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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Please consider adding items to be displayed in the monitoring log.
      Respondidas
      Feature Request Summary: I would like to see additional items displayed in the monitoring log (https://support.zendesk.c...

      Publicado 07 dic 2021 · 小林正左子

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      Improve Team Members Filters
      The TeamMembers filters currently only contain two filters. "All Agents" and "Talk Agents" (at least in my version). How...

      Publicado 20 oct 2021 · Joshua Schnitzer

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      Export to CSV please
      As above. Would be very helpful to export a filtered list of users.

      Publicado 26 oct 2021 · Dan Ross

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      Guide admin abilities
      Perhaps I'm missing this, perhaps it's not available.  Is there a way to restrict "Guide Admins" (users with "Can manag...

      Publicado 19 feb 2020 · Michael Mader

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      New Team Members page nice but columns should include Role, other features
      Nice but columns should include Role.  Should also be able to sort on any column. Would be great to be able to select w...

      Publicado 23 sept 2021 · Mark Szymanski

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      Preventing Admin Role Staff To Grant Other Staff As Admin
      We need to prevent admins to give other staff admin roles due to our security issues. Creating custom roles are not suit...

      Publicado 06 jul 2021 · Eski Admin Hesabı

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      Managing agents' access to the phone line
      Hello Zendesk Team, I saw your recent changes in managing agents' access to the line. Even previously it was not strai...

      Publicado 15 dic 2020 · Anna (Mintos)

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      Improved Interface for Managing Temporary Subscriptions
      Info at zendesk.com/admin/account/billing/subscription doesn't provide enough detail. Currently, regular updates from a...

      Publicado 20 dic 2021 · Tina Desprez

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      Conversation bubble popping up in Views List
      Respondidas
      I have recently noticed what looks like a conversation bubble popping up when the cursor hovers over one of the selectio...

      Publicado 08 dic 2021 · Shane Alldredge

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      Team members page - alerts for agents who haven't logged on for a while
      It would be handy if I could set an alert to me as the admin (or a specific group) and the Agent if they haven't used th...

      Publicado 11 nov 2021 · Mark Moran

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