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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.


Dear Zendesk Team, I would like to raise a concern regarding the authentication feature in Zendesk that allows users to ...

Publicado 27 dic 2024 · Vinicius Henrique da Silva

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Hi,  In the Customers lists it is now possible to see all suspended users by writing 'is_suspended:true' in the search ...

Publicado 14 sept 2022 · Cristina Salazar

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I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...

Publicado 22 mar 2023 · Daniël Nieuwendijk

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I am able to see a white Zendesk logo on the support.zendesk.com sites/community but when I look at my internal admin ce...

Publicado 02 ene 2025 · Nora

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I would like to have a track record for Messaging triggers in Zendesk Admin Center. This feature is currently affecting ...

Publicado 07 ene 2025 · David Rocha

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We struggled with the Omnichannel Routing Activation in one of our Zendesk instances because the current layout isn't ve...

Publicado 07 ene 2025 · David Rocha

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It would be beneficial if we could decide to include or exclude access to set product access and assign roles for all te...

Publicado 07 ene 2025 · Erinea Ravasio

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Feature Request Summary:   We should be able to set our billing admin and/or owner as a light agent. Description/Use ...

Publicado 19 ene 2022 · Nikki

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publicado 18 dic 2024 · Tim Fischer

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OverviewI would like Zendesk to restore the ability to clone triggers via the “clone trigger” URL while preserving the o...

Publicado 30 dic 2024 · Pedro Rodrigues

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