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Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

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      Cancelling subscription to account that I have no access to.
      Respondidas
      To cancel my subscription, I am told that I need to log in and cancel, but my account is with a company that I no longer...

      Publicado 17 ene 2024 · test

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      Formal Complaint
      Hi - I'm looking for a way to make a formal complaint via Zendesk's contact us section - directed by the bot - but can't...

      Publicado 06 feb 2024 · Ella

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      Can't get hold of anyone.
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      I have a ticket (#12241443) which I opened on 9th Jan and I'm just not getting any response. It's a simple question and ...

      Publicado 19 ene 2024 · Darren Taylor

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      Help needed with activating a demo
      Hi, experiencing difficulties with reaching help center. Demo activating stopped so as screen announced that I need to c...

      Publicado 12 oct 2023 · liza salmin

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      Connect me with Sales
      Respondidas
      Hello there, I am one of the users of Zendesk Account and would like to talk to Zendesk Support for upgrading our accoun...

      Publicado 09 ene 2024 · shabeena iqbal

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      If this is any indication of the future of AI, I don't want any parts of it! WE NEED OUR ISSUE RESOLVED ASAP!!!!
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      If this is any indication of the future of AI, I don't want any parts of it!  I feel like AI has taken over Zendesk to t...

      Publicado 16 ene 2024 · GirlTREK Community Care & Support

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      10+ year client! Our support pages are down, the renewals team couldn't care less!
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      1263082087049 I'm hoping this post gets to you as it appears you may be the last human at Zendesk that is trying to hel...

      Publicado 22 ene 2024 · Brenda A.

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      Can't get an Account Rep
      Respondidas
      Our account rep has gone Awol..someone else was supposed to take over this account but no luck either..HELP!

      Publicado 05 feb 2024 · Stephen Mathew

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      Which web browser for Agents to achieve lowest CPU usage and longest battery runtime?
      Question to Zendesk Agent users: Which web browser do you use to achieve lowest CPU usage when working as Agent in the ...

      Publicado 16 sept 2022 · Holger

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      Issue on restoring our company Account
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      dear ZenDesk Support, in December we had payment issues that, for unknown reasons, we were not able to fix and our acco...

      Publicado 12 ene 2024 · Davide Donzelli

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