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Q&A - Chat, messaging, and widgets

Ask your questions, engage in discussion, and find solutions related to social messaging channels, live chat, messaging, classic widget, legacy chat, and SunCo.


I want to create couple of triggers: 1. Send a message to customer, "Are you there?" if they haven't replied for 2 mins...

Publicado 14 dic 2017 · Aswin Kannan

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Good morning, I am working with the chat system. I would like to change the text of the the chat button (online und off...

Publicado 14 mar 2019 · Riccardo Weyerstraß

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 As a department(company) I need to be able to cap the total amount of chats that can be in Queue at any given time. Ex...

Publicado 12 sept 2017 · Joseph Whitecotton

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Hello People I configured my chat but when i go to my website, chat is offline... i was looking for themes about that a...

Publicado 11 ago 2017 · XIXMO JEANS

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Hello, I'm working on theming and adding elements to our Zendesk, but having some issues with a few things, and while t...

Publicado 14 jun 2016 · Eric Biddle

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