Búsquedas recientes

No hay búsquedas recientes

Q&A - Talk and text

Ask your questions, engage in discussion, and find solutions related to SMS, IVR, greetings, recordings, and numbers.

Nueva publicación
Mostrar todas
    Ordenar por actividad reciente
      Ticket Forms and Talk
      Respondidas
      We have 2 brands, and each brand has their own form. Both brands use Talk and each brand has their own phone number. One...

      Publicado 27 ago 2021 · MineralTree | Support

      2

      Seguidores

      0

      Votos

      1

      Comentario

      Talk - Agent in Group Doesn't work on Talk tickets
      Respondidas
      Hello, Is there  a creative solution, workaround for the following use case? Agent is in Groups: Group 1 Group 2 Gr...

      Publicado 27 ago 2021 · Amanda Gunn

      2

      Seguidores

      1

      Voto

      1

      Comentario

      Talk - outbound caller ID
      Respondidas
      We service many different brands so we need to make sure our outbound calls are branded correctly. 1) We would prefer t...

      Publicado 18 ago 2021 · Dana Coffman

      2

      Seguidores

      0

      Votos

      1

      Comentario

      Call Transfers to Mobile Phone Fail
      Hello, I was advised to open up a support ticket after posting this under "Talk Q&A", let me know if this is not the ri...

      Publicado 16 ago 2021 · Zach Peck

      3

      Seguidores

      1

      Voto

      2

      Comentarios

      How to use third-party talk to make calls (using third-party soft phones)
      Respondidas
      I want to implement an outbound call function. My method is to put the outbound dialer in the app. My dialer is an ifram...

      Publicado 09 ago 2021 · 张文辉

      3

      Seguidores

      0

      Votos

      2

      Comentarios

      I'm unable to hear customers nor can they hear me
      Respondidas
      I'm unable to hear customers nor can they hear me

      Publicado 07 ago 2021 · Brian Marshall

      3

      Seguidores

      0

      Votos

      2

      Comentarios

      Talk Partner vs Port forwarding
      Respondidas
      Hello out there.I thought my request was more common, but unfortunately both Zendesk support and their sales department ...

      Publicado 05 ago 2021 · Beefit Support

      3

      Seguidores

      0

      Votos

      1

      Comentario

      Phone is not letting to accept call
      Respondidas
      When I press to accept it hangs up the call. 

      Publicado 28 jul 2021 · Maria

      4

      Seguidores

      1

      Voto

      2

      Comentarios

      Digital line to support IVR
      Respondidas
      IssueDigital lines do not support IVR and I can not have a web widget without using a digital line. But, I need IVR. En...

      Publicado 22 jul 2021 · Francisco Manalo

      2

      Seguidores

      1

      Voto

      1

      Comentario

      Zendesk Talk Transfer Failure
      Respondidas
      Has anyone encountered challenges transferring calls? We had experience transfer failure a couple of times lately.

      Publicado 30 jun 2021 · Leo Medalla

      2

      Seguidores

      0

      Votos

      1

      Comentario