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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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      Zendesk mobile app keeps logging me out
      Hi, Since the last Zendesk app mobile update to 2.15.0 and IOS 15 - the Zendesk app keeps logging me out . I'm using S...

      Publicado 21 sept 2021 · Lior Samuel

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      Zendesk to Salesforce Integration Error
      Respondidas
      I’m currently trying to set up the Zendesk to salesforce integration and I've run into a problem. I followed the guide S...

      Publicado 07 oct 2021 · James Irwin

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      Zendesk App installation setttings dropdown feature
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      Hi Team,   We are making some enhancements to our app and have few clarifications.  We want to introduce a new parame...

      Publicado 06 oct 2021 · Nandita Sudalagunta

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      Segment with Zendesk Help
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      Hey everyone!Im new to Zendesk and just tried hooking up Segment. Everything appeared to be good but I am noticing when ...

      Publicado 05 oct 2021 · Josh Lopez

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      Synch Zendesk to Outlook
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      Hi Team Zendesk, Can you help me for synch reply ticket from Zendesk  to Outlook. Root cause I have Outlook email and ...

      Publicado 04 oct 2021 · Bimo Sulistyo Putro

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      Alerts to Kind of Files?
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      Has anyone written something to set up a slack notification if a ticket has an attachment in a specific format? For exam...

      Publicado 01 oct 2021 · CJ Johnson

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      Using Zendesk with External Supportticket-Systems
      Respondidas
      Dear Support, We are using Zendesk as a Support Ticket system, but what we see is that when we want to communicate with...

      Publicado 01 oct 2021 · Frank Biermans

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      Shopify and Zendesk Custom Forms
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      Hi,   We have Shopify and Zendesk integration for support. What we also want is that on our website we have contact us...

      Publicado 30 sept 2021 · Pravin Uttarwar

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      Button to autocreate a ticket with certain fields set
      Respondidas
      Hi, i used to work with Oracle Service Cloud as a PO and there I was able to fully change agents workscreens, workflows...

      Publicado 30 sept 2021 · R Abuella

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      Need comment from Jira Software tickets to update on Zendesk Service ticket
      Respondidas
      We have a strong need to have Internal Jira Software tickets comment to up date to Zendesk Service Ticket.  When they up...

      Publicado 16 sept 2021 · Trena Norcia

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