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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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      SAML SSO into Aha Ideas Portal
      Hi I am wondering if it is possible to use Zendesk as an Idp to authenticate our users into Aha. Aha can only accept thi...

      Publicado 27 may 2024 · Adam M

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      SSO & Sandbox
      Hi All,  Is it possible to connect SSO with Zendesk Sandbox?  We have some troubles with our SSO in production, where it...

      Publicado 23 may 2024 · Afton Rupert

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      Problem uploading an app
      I've been trying to upload a private app on Zendesk, on which I'm being able to complete it, I receive the following err...

      Publicado 14 may 2024 · Eduardo Cunha

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      Set up a phone call notification when new ticket arrives from specific customers
      Hi all,   We have a new customer SLA that requires 24/7 monitoring of incoming tickets. We are a small UK based team, so...

      Publicado 16 may 2024 · Robin Sloane

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      App Integration
      Integration approach: 1/Deltek create a connector for Zendesk system,to sync ticket details 2/Customers install the Zend...

      Publicado 14 may 2024 · Amith Kanatt

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      Allow triggers to send a macro
      Why is it not possible to send a specific macro if the conditions of a trigger are met? I wish to create automations th...

      Publicado 06 jul 2022 · Sylvain

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      Grammar check plug ins
      Respondidas
      Does anyone have recommended apps for grammar/spell checks? We have tried the Grammarly browser extension in the past, b...

      Publicado 24 abr 2024 · Danielle

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      How to connect Conversation bot to iOS SDK?
      I created an Conversation bot, is it possible to use that with iOS SDK? The AnswerBot doesn't covers the conversation bo...

      Publicado 11 abr 2024 · Ika Javakhishvili

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      Browser Plugin Auto Text Expander Problems
      Dear community,I have some problems with the browser plugin auto text expander.It works until yesterday, but now when I ...

      Publicado 08 mar 2022 · Davit es

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      Getting error "Zendesk failed to initialize."
      While trying to initialize the SDK in React native I am able to run it properly in iOS platform but in Android I am gett...

      Publicado 12 abr 2024 · Ashish Kumar

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