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Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.


Is it possible to make a Youtube video embedded in a knowledge base article responsive to screen size?

Publicado 02 may 2016 · Sarah Hong

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Hi lovely Zendesk community I've made some changes to the appears of our voting buttons in our Community, as users were ...

Publicado 16 mar 2016 · OT

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On the Homepage currently the categories variable is used to display the categories of the Knowledge Base

Publicado 31 ago 2016 · Michael

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Is there a way to change the date format to show the actual date vs "Today" or "Yesterday" and on occasion the days up u...

Publicado 24 ago 2016 · Dustin Sigmon

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Is there a way to ban a person from posting in the community. We have some accounts that are just spamming our boards an...

Publicado 27 jul 2016 · Jen Howell

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Hi there, I'm trying to hide a category from the homepage without it hiding the category everywhere else. I've tried usi...

Publicado 23 jun 2016 · Andy

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I set up our company name in the Zendesk name when I started the trial version. I subsequently purchase the lowest level...

Publicado 02 jun 2016 · Anneliese

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Hello guys, When im writing a title it gets displayed with the first letter in uppercase (i think its called). Please se...

Publicado 13 abr 2016 · cm

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Hello I want to put an extra link in my navigation bar (nav.user-nav) I have attached an image - this link we want to ca...

Publicado 30 mar 2016 · Lisa Kaine

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Hi! I'm new to customizing Zendesk themes and don't have much knowledge of HTML, CSS and JavaScript. I'm looking for a w...

Publicado 21 mar 2016 · Danielle Brewer

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