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Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.


You know how many of the zendesk support articles show this image at the top of the article:

Publicado 15 mar 2016 · Jason

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I would like all my images in help center articles to have some sort of border or shadow around them because many of my ...

Publicado 28 ene 2016 · Jason

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Is it possible to add (or if there is already one, how can you edit) a footer in every Help Centre article? We want to a...

Publicado 27 ene 2016 · Simon St John

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I've customized the help center which will be the landing page for users. How do I add a "Submit a Request" button to th...

Publicado 04 ago 2015 · Gus Ko

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Hello, We just started our subscription and I'm tasked with migrating our existing documentation to the Help Center. The...

Publicado 14 mar 2016 · Using_Zendesk

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The following if clause checks if the variable "name" exist. {{#each categories}} {{#if name}}name exists.{{/if}} {{/eac...

Publicado 09 mar 2016 · Daniel Sagaya Raj

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I'm trying to send an ajax request to "example123.com". requests: { something: { url: '

Publicado 25 feb 2016 · fdfdsfds

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i wanted to be able to enable comments for internal users on articles (to provide feedback to authors) when viewing cont...

Publicado 22 ene 2016 · Denise Stokowski

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What is the best way to access the categories or category tree with article in the header? Every time I save I get an er...

Publicado 01 dic 2015 · Chris Mills

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Hi Everyone, We're currently building out our help center which is a really exciting time for us. One thing we're lookin...

Publicado 28 oct 2015 · Datix Ltd

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