Búsquedas recientes

No hay búsquedas recientes

Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.

Nueva publicación
Mostrar todas
    Ordenar por actividad reciente
      Is there a way to filter out one organization's data using the Google Analytics integration?
      Hi! I am looking for a way to filter out internal end users from my organization in Google Analytics. Has anyone found a...

      Publicado 27 feb 2025 · Kaley Beck

      1

      Seguidor

      0

      Votos

      0

      Comentarios

      How can I check the user type for the logged in user on Help center Template code?
      Respondidas
      Hi, I'm looking for a solution where I'll be showing an option on the Zendesk Guide (Help Center) Template on the header...

      Publicado 22 jul 2021 · Groffer Anderson

      8

      Seguidores

      1

      Voto

      9

      Comentarios

      Custom templates
      Can I create a custom Help Center page template and insert a form dropdown for a different brand?

      Publicado 30 ene 2025 · mfg

      1

      Seguidor

      0

      Votos

      1

      Comentario

      Copenhagen v4 modifications and JS updates of request forms
      I'm trying to hide and prepopulate Subject and Description of custom request form. My template is Copenhagen v4. Suggest...

      Publicado 18 sept 2024 · Jan Slansky

      8

      Seguidores

      1

      Voto

      6

      Comentarios

      Update colour of specific field's description
      Hi, we want to put a disclaimer on a field's description which is red and ideally bold when forms that use the field are...

      Publicado 27 feb 2025 · Mollie Tettenborn

      0

      Seguidores

      0

      Votos

      0

      Comentarios

      Hiding a Form From All Users Except Member of an Organization
      Respondidas
      We need to hide one form in the Help Center from all of our Zendesk users, except for the members of one organization. I...

      Publicado 02 may 2022 · Damon Maranya

      13

      Seguidores

      1

      Voto

      48

      Comentarios

      Change Field Border Color in Help Center
      I'd like to change the color of the border for fields on the ‘submit a request’ page, but I can't seem to find the right...

      Publicado 07 feb 2025 · Scott.Morrison1

      1

      Seguidor

      0

      Votos

      1

      Comentario

      Hardcode description for different forms
      Hi I have 3 forms and would like each one to have a different hardcoded Description. I have the following code already, ...

      Publicado 24 oct 2024 · John Kenny

      3

      Seguidores

      0

      Votos

      2

      Comentarios

      Article page templates...
      I would like to create a set of page templates for articles in my help center. I thought this would be as simple as crea...

      Publicado 08 ene 2025 · David Wexelblat

      2

      Seguidores

      0

      Votos

      2

      Comentarios

      Requiring CC Field
      Respondidas
      CC field is optional by default on a new request form. Is there a way to force the CC into being a required field?

      Publicado 26 ene 2024 · Alek Reed

      3

      Seguidores

      1

      Voto

      6

      Comentarios