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User resource library

A dedicated space for our community members to share, discover, and discuss external resources related to Zendesk and the world of CX. Do you have a favorite blog post, online tutorial, or article that has helped you gain deeper insights into Zendesk? Perhaps you've stumbled upon a webinar or podcast that offered valuable tips and tricks to provide a better customer experience? This is your space to share these resources and help others in our community leverage the power of Zendesk more effectively and provide the best in class customer experience.


Integrating PDF export functionality into the Zendesk Help Center significantly enhances user experience by allowing cus...

Publicado 02 feb 2024 · Sorin Alupoaie

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WhatsApp can be a powerful tool for any organization to stay in touch with their clients. However, many Zendesk users wi...

Publicado 01 dic 2022 · WhatsApp Connector

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Hello Everyone! We have created for all users of Tableau Connector for Zendesk a detailed video tutorial on how to crea...

Publicado 11 dic 2023 · Daria Dolinko

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Hello there! I just wanted to share with you all a little tool that I made using Google Spreadsheets to backup and re...

Publicado 11 may 2021 · Julio Fasolato

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About IntegrateCloud Zendesk - Azure DevOps Integration Connector: Click here to Install the IntegrateCloud app from Zen...

Publicado 11 oct 2021 · Srinivas Thippyreddy

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Hi 👋, If you like me, create Zendesk Applications using ZAF (Zendesk Applications Framework) for your Support environm...

Publicado 04 jul 2022 · Oleg

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Hi everyone, We have a free and open-source app that allows you to export all your Zendesk macros into simple text file...

Publicado 11 jul 2022 · Pablo Gonzalez

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Hi all, A few weeks ago I posted an article I wrote about how I passed the Certified Zendesk Support Admin exam on my f...

Publicado 13 jul 2022 · Pablo Gonzalez

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Every company stores data in spreadsheets. For those using Google Sheets I have good news! You can show relevant rows in...

Publicado 18 nov 2022 · Alice

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WhatsApp can be a powerful tool for any organization to stay in touch with their clients. However, many Zendesk users wi...

Publicado 01 dic 2022 · WhatsApp Connector

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