Búsquedas recientes

No hay búsquedas recientes

Feedback - Zendesk AI and automation

Share your feedback, ideas and experiences related to the use of Zendesk AI, macro suggestions, automations, answer bot, and bot building.

Nueva publicación
Mostrar todas
    Ordenar por actividad reciente
      Bot - Improvements to automated unresolved questions
      In wanting to use the data within the unresolved questions within a bot flow,  I am suggesting a few improvements: Ther...

      Publicado 27 ago 2024 · Reshma Patel

      21

      Seguidores

      28

      Votos

      18

      Comentarios

      Improve Filter on AI Agent Intent Dashboard
      In a recent announcement about it was recommended that we use the intent dashboard to ID frequent issues as one of seve...

      Publicado 06 feb 2025 · Tina Desprez

      1

      Seguidor

      0

      Votos

      1

      Comentario

      Prevent bots to translate instance or brand name
      When using the bot translation feature, your company (or instance, or brand name) will be automatically translated. The ...

      Publicado 08 oct 2024 · Lorenzo

      2

      Seguidores

      2

      Votos

      2

      Comentarios

      Zendesk Support accessibility gap for vision impaired - Side Conversations button label
      Hi, In the recent UI update for Copilot, one of our employees who has a vision impairment noted that the right context p...

      Publicado 24 ene 2025 · Tim Sulzberger

      2

      Seguidores

      0

      Votos

      4

      Comentarios

      British tone of voice - AI responses
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 30 ene 2025 · Aaran Chilinski - Customer Success Developer

      1

      Seguidor

      0

      Votos

      1

      Comentario

      Enable reporting on AI feature usage
      Overview We'd benefit from being able to report on which tickets used which AI features like text expansion and tone sh...

      Publicado 02 ene 2024 · Alan

      11

      Seguidores

      6

      Votos

      10

      Comentarios

      Export diagram of Bot Flows, Answers etc
      Hi,   I have a need to export diagrams of the Bot flows. Is there already an easy way already,  or is it a feature reque...

      Publicado 22 ene 2025 · Tim Sulzberger

      2

      Seguidores

      0

      Votos

      2

      Comentarios

      Copilot feedback
      Hi Zendesk team,   Just sharing some customer feedback implementing Copilot for a customer, since we've faced a few issu...

      Publicado 12 nov 2024 · geoffreybrocard

      3

      Seguidores

      1

      Voto

      2

      Comentarios

      Request: Add Baltic languages to AI agents & Advanced AI
      As a Zendesk reseller from Estonia not having Estonian language available in AI agents or Advanced AI affects Zendesk co...

      Publicado 23 sept 2024 · Ingrid Stamm

      3

      Seguidores

      4

      Votos

      2

      Comentarios

      Request for Improvement: Review conversations
      Hi. There is a big problem with the Review conversation. 1. screen fix   This screen must be pinned or conversations lis...

      Publicado 19 dic 2024 · 김들

      1

      Seguidor

      1

      Voto

      1

      Comentario