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Zendesk EAP - Generative search in Help center
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Generative search in Help center enable end users to see AI-generated answers directly within the search results page wh...
Publicado 12 abr 2024 · Gorka Cardona-Lauridsen
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Sign up nowYou can sign up for the EAP here. We expect to enable the feature for the first participants from Monday Apri...
Publicado 12 abr 2024 · Gorka Cardona-Lauridsen
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Feedback during the beta stage is very important for us. We want to hear what you have to say about Generative search in...
Publicado 12 abr 2024 · Gorka Cardona-Lauridsen
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I don't know if this would even be possible but - I use the “Role Theme” which doesn't let me customize code. This has p...
Publicado 10 jul 2024 · Nikki Goodson
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Can I test the EAP Generative Search via a non-live Guide theme acting as signed-in user? Unfortunately, I cannot levera...
Publicado 24 ene 2025 · Julie Lininger
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We’ve activated the Generative Search “Quick Answers” EAP for all the Brands in our instance about three weeks ago. We ...
Publicado 06 jun 2024 · Matt Russell
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The quick answer result below is giving incorrect information. Spectra AV and Spectra OX are two completely different p...
Publicado 03 jun 2024 · John Tieu
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With {{generative_answers}} added to the SRP, I get this error when not logged in (anonymous). Uncaught (in promise) Er...
Publicado 29 oct 2024 · Chris Todd
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The generative AI search feature is exclusively available to users who have logged in to Zendesk. As we do not require u...
Publicado 08 may 2024 · Anne Cho
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I've added {{generative_answers}} to the search results template. I'd like to add tips to the top and bottom of the Quic...
Publicado 16 oct 2024 · Paul Moran
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