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Zendesk EAP - New Article Editor in Guide
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We are excited to introduce the new article editor for Guide, currently available through our Early Access Program (EAP)...
Publicado 17 jul 2024 · Patrycja Walencik
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We are thrilled to announce that the new article editor for Guide is now available through our Early Access Program (EAP...
Publicado 17 jul 2024 · Patrycja Walencik
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Copy and paste retains text styling
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Copy and pasting text from websites or documents retains the formatting and styling, which is undesirable. Is there a wa...
Publicado 02 oct 2024 · David Bjorgen
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Image borders
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When I'm adding photos to an article I want to easily add a basic border So that the images stand out, even if the backg...
Publicado 09 oct 2024 · Nikki Goodson
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In the Knowledge app within Zendesk Support, images wrapped around text don’t display correctly. Instead of being wrappe...
Publicado 28 nov 2024 · Anna Kelian
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There's a few issues with tables: When you write underneath a table, the text wraps next t it. The only way to get it un...
Publicado 20 ene 2025 · Jen Overall
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I understand and appreciate the purpose of the HTML blocks, but the implementation of them should be optional and/or cus...
Publicado 30 ago 2024 · Erin McGarry
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Text Formatting
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An extra click is now required to open text formatting options (Bold / Italics) and apply. These buttons should be insta...
Publicado 19 nov 2024 · Alex Finster-Rowen
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Historical Article Formatting
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We've noticed that a lot of our articles that were published before joining the EAP now have odd spacing and formatting....
Publicado 25 nov 2024 · Cassie Coin
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Why HSL?
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Just a question: Why was the decision made to use HSL for color settings instead of RGBA or hex? Was there a specific ad...
Publicado 28 nov 2024 · Anna Kelian
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