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Zendesk EAP - New Article Editor in Guide
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We are excited to introduce the new article editor for Guide, currently available through our Early Access Program (EAP)...
Publicado 17 jul 2024 · Patrycja Walencik
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We are thrilled to announce that the new article editor for Guide is now available through our Early Access Program (EAP...
Publicado 17 jul 2024 · Patrycja Walencik
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Steps: Insert a “summary" block into the article Write a custom summary Add formatting: bold italics underline Cli...
Publicado 04 nov 2024 · Nikki Goodson
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There's a few issues with tables:When you write underneath a table, the text wraps next t it. The only way to get it und...
Publicado 20 ene 2025 · Jen Overall
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When publishing a new article (I believe this applies to updating articles as well), there is only an option to “Preview...
Publicado 30 ene 2025 · Martha Chastain
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An extra click is now required to open text formatting options (Bold / Italics) and apply. These buttons should be insta...
Publicado 19 nov 2024 · Alex Finster-Rowen
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Headers don't look the same in Editor view
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I'm breaking out an existing article into a few different sections, and each section has a header (Header 3), and they l...
Publicado 21 oct 2024 · Nikki Goodson
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In attempting to create a new content block, I've found that it cannot be done if the article begins with a
tag. &...
Publicado 27 ago 2024 · Bill Decker
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div Tags Removed
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The div tags used for our Note Highlights are randomly removed in some articles, but not others.
Publicado 21 oct 2024 · Kaidan Cole
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Our company participated in the most recent EAP where the new guide article edit was introduced. Now, whenever someone e...
Publicado 25 oct 2024 · Hetal Shah
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