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Zendesk EAP - Article Multiplacement
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Happy to announce Article multiplacement, the long-awaited capability which makes content replication easier by allowing...
Publicado 26 jul 2024 · Orsolya Forster
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We are happy to announce that Article multiplacement is now available through our Early Access Program (EAP). This long-...
Publicado 26 jul 2024 · Orsolya Forster
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Hey, we have just had the EAP activated, I have come across an issue between 2 English language Help Centres (HC). 1st H...
Publicado 10 feb 2025 · Ian Downie
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Hi, Do you have any idea how this will affect SEO? Since the articles have different article IDs will it then be dupli...
Publicado 08 oct 2024 · Martine Tol Clausen
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When an article is placed in multiple sections and promoted, the article shows up in the promoted articles section multi...
Publicado 04 feb 2025 · Monica
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Hi! We scheduled a multiplacement article to be published on 16th of January but it didn't appear on site. We noticed af...
Publicado 22 ene 2025 · Nina Koski
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All article placements have their unique article ID and as a result of this, retrieval services (e.g. help center search...
Publicado 11 sept 2024 · Orsolya Forster
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I'm wondering if, in the future, internal links within the article multiplacement feature will be able to auto-detect wh...
Publicado 14 nov 2024 · Isabella Giannicchi
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The original article had “visible to everyone” and multiple content tags set when it was published. The article was late...
Publicado 03 feb 2025 · Liz Sanderson
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When placing an article, the section I need shows up in the list, but I can’t select it. It’s disabled. For example, I n...
Publicado 14 oct 2024 · Amy Duncan
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