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Zendesk EAP - Article Multiplacement


I know it was one of the quirks mentioned as  part of the EAP. Is there a fix that will be coming for to limit how many ...

Publicado 06 nov 2024 · Amy M

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Articles placed in more than one section are showing for each section in which they are placed in the Knowledge Context ...

Publicado 19 nov 2024 · Bill Decker

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I want to move a few articles to other categories but it's not letting me select just the section and not folders in the...

Publicado 12 nov 2024 · Bakers Delight

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Can you create a View to show you all the articles placed in more than one section? I couldn't see any current filters t...

Publicado 14 nov 2024 · Jesse H

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Following on from https://support.zendesk.com/hc/en-us/community/posts/8371476981018 I noticed in “All articles” that th...

Publicado 14 nov 2024 · Jesse H

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Issue: Maximum number of sections selected. You need to deselect 1 section. (Limit: 10 sections per article). Edit an a...

Publicado 14 nov 2024 · Jesse H

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Issue: When I unarchive an article to then update the section, the section does not update to the section you chose when...

Publicado 14 nov 2024 · Jesse H

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Your feedback is crucial to us as we plan future improvements to article multiplacement. We invite you to share your tho...

Publicado 26 jul 2024 · Orsolya Forster

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We've also noticed that placing an article in multiple categories categories creates additional URLs for each category i...

Publicado 09 oct 2024 · Tiffany Maberry

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We ran into a bug where we are trying to place an article within a specific section, but it is not showing up properly i...

Publicado 04 oct 2024 · HS Richardson

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